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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,151 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,151 reviews

January 28, 2024

Got me in and out quicker but the frustration I had is that I mentioned to her I had just had my battery changed out through Tynan's and that then the check engine light came on. The next week. Instead of More

by Idontwantascreenname
Recommend Dealer
Yes
Employees Worked With
Monique
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Jan 29, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We appreciate your honest review, and we apologize for any frustration or inconvenience you experienced during your recent visit .We sincerely apologize if the information provided by Monique did not fully address your situation. We value your business and the opportunity to address your needs more effectively in the future. Thank you for bringing this to our attention. Jacqueline Goldsboro- Customer Care Coordinator

January 28, 2024

Joseph was super easy to work with and was able to deliver the van. Super appreciative for how easy he made it. More

by Kellywojtech
Recommend Dealer
Yes
Employees Worked With
Joseph Lopez
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Jan 29, 2024 -

Tynan's Volkswagen responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Joseph made your experience super easy and was able to deliver the van to your satisfaction. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. We look forward to serving you again and appreciate your trust in our services! Jaqueline Goldsboro - Customer Care coordinator

January 28, 2024

She made me comfortable and explained all I needed. She was charming and supportive Bravo. More

by WENDY1945
Recommend Dealer
Yes
Employees Worked With
Calista ??
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Jan 30, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our service met your expectations and that you felt comfortable and well-informed throughout the process. We're especially glad that you found our representative charming and supportive – that's the kind of experience we strive to create for all our customers. We value your feedback and look forward to serving you again. Jacqueline Goldsboro- Customer care Coordinator

January 28, 2024

Speedy and efficient Speedy and efficient when it comes to communication Very professional and keeps me updated on what's going on with my vehicle More

by OCIELBROWNIII
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Jan 29, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to leave us a 5-star review! If you ever have more questions or need assistance with your vehicle, feel free to reach out. We look forward to continuing to provide you with excellent service. Your satisfaction is our priority! Jacqueline Goldsboro- Customer Care Coordinator

January 27, 2024

It was fast and the service was excellent Very clean facility and the employees were very friendly and helpful More

by GRIGALUNAS
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Jan 29, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! Your positive feedback is greatly appreciated, and we look forward to providing you with the same level of service in the future. If you ever have more comments or need assistance, feel free to reach out. We're here for you! Jacqueline Goldsboro- Customer Care Coordinator

January 27, 2024

Great. Right to the point. I knew what I wanted and I got it. This review sucks. More

by BSAM518
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Romolo
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Jan 29, 2024 -

Tynan's Volkswagen responded

We appreciate your feedback and value your honest opinion. It sounds like you had a straightforward experience, and we're glad to have provided you with what you needed. If there's anything specific you'd like to share or discuss to help us improve, please feel free to provide more details. We're always looking for ways to enhance our services and appreciate your input. Thank you for choosing us! Jacqueline Goldsboro- Customer Care Coordinator

January 27, 2024

Calysta was very helpful and pleasant Also I talked to Jacob- xxx't manager about our Jetta who was helpful More

by VAILLLEW220
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Jan 29, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with Calysta and Jacob! We're delighted to hear that Calysta was helpful and pleasant in assisting you. It's great that Jacob, the manager, was also able to provide helpful insights about your Jetta. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our team and look forward to assisting you in the future! Jacqueline Goldsboro- Customer Care Coordinator

January 26, 2024

Not communicative with regards to repairs Asked for update on when a part came in and never got it. More

by SHAYLASHELL
Recommend Dealer
No
Employees Worked With
Monique
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Jan 26, 2024 -

Tynan's Volkswagen responded

We sincerely apologize for any inconvenience caused by the lack of communication regarding your repair updates .If you could provide us with more details, such as your name, contact information, and any relevant service order number, we will look into the situation and address the communication lapse. We value your business and aim to provide you with the excellent service you deserve. Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction. Jacqueline Goldsboro - Customer Care Coordinator

January 26, 2024

Very efficient, professional and friendly atmosphere. The car buying experience was a pleasant experience, Florian and Chris went out of their way do accommodate my needs and made me feel very comfortabl More

by Stuart1239
Recommend Dealer
Yes
Employees Worked With
Florian
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Jan 26, 2024 -

Tynan's Volkswagen responded

It's wonderful to hear that you had such a positive and enjoyable car-buying experience !If you have any further questions or need assistance related to your new car, feel free to ask. Congratulations on your new purchase, and may you have many pleasant journeys ahead! Jacqueline Goldsboro - Customer Care Coordinator

January 26, 2024

She did her job but didn't care. I was one more She didn't show any interest nor she did bother to explain me my cars situation. She didn't say a word. Just gave my keys and that's i More

by ANA.VILLAR
Recommend Dealer
Yes
Employees Worked With
Monique Murphy to start
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Jan 29, 2024 -

Tynan's Volkswagen responded

We appreciate you sharing your feedback, and we apologize for any disappointment in your recent experience. We strive to provide excellent customer service, and we're sorry to hear that you felt our representative didn't demonstrate the level of care and communication that we aim for. We're committed to ensuring our customers have a positive and informative experience, and we would like the opportunity to make things right. Thank you for bringing this to our attention. Jacqueline Goldsboro- Customer Care Coordinator

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