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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,149 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,150 reviews

December 03, 2023

Absolutely no communication. Poor service, inconsiderate. Overall disappointed with how things have been handled Was referred over to Tynan's and feel like I have received less t More

by REBEKAHKAY79
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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December 03, 2023

Nightmare experience. From placing appointment to getting my vehicle back. They dont care or have pride for good service. Terrible communication. They are holding all the More

by ZAKJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith. Matt, Monique, Cauther Sekatawa
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Dec 05, 2023 -

Tynan's Volkswagen responded

We sincerely apologize for the nightmare experience you've had with our service, from scheduling the appointment to the return of your vehicle. Your feedback is deeply concerning to us, and we understand the importance of addressing your concerns promptly. Please allow us the opportunity to address your specific concerns and work towards a resolution. If you could provide more details or contact our customer service team at jacqueline.goldsboro@tynans.com , we would appreciate the chance to investigate and understand your experience better. Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation and make amends. Jacqueline Goldsboro- Customer Care Coordinator

December 03, 2023

Lots of issues cropped up in my repair but they kept to their word and completed the work. More

by 2018 Trax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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December 03, 2023

Always prompt on getting back for an appointment. Service is done correctly and quickly and well done More

by ARASCOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 05, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have consistently received prompt responses when scheduling appointments with our service department. If there's anything specific you'd like to share or if there are ways we can further enhance your experience, please feel free to let us know. Thank you for choosing Tynan's Volkswagen for your automotive service needs. We look forward to continuing to provide you with excellent service in the future. Jacqueline Goldsboro- Customer Care Coordinator

December 03, 2023

Very professional, smooth transaction. Tynan's staff were excellent and the best car buying experience I have had in 49 years of buying cars. More

by DCCASADY
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delgado II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with Tynan's! We are delighted to hear that your car buying experience was not only smooth but also marked by professionalism and excellence from our staff. If you have any further questions, need assistance, or want to share more about your experience, please feel free to reach out. Thank you for choosing Tynan's, and we appreciate your trust in us. Jacqueline Goldsboro- Customer Care Coordinator

December 03, 2023

The sales agent I worked with did an excellent job talking me though the car's features and the leasing process. More

by ANDERMD540
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Romolo
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Dec 05, 2023 -

Tynan's Volkswagen responded

Thank you so much for sharing your positive experience with our sales agent! We are thrilled to hear that you had an excellent interaction and that the sales agent did a fantastic job guiding you through the car's features and the leasing process. We truly appreciate your business and look forward to serving you in the future .Thank you again for choosing Tynan's Volkswagen. We value your feedback and are grateful for the opportunity to assist you. Jacqueline Goldsboro- Customer Care Coordinator

December 03, 2023

Great My experience at the dealership was great. Team was quick, knowledgeable, and transparent. My experience at the dealership was great. Team was quick, knowledgeable, and transparent. A+ More

by BCOYNE0
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abramson
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Dec 05, 2023 -

Tynan's Volkswagen responded

t's fantastic to hear that you had a great experience at the dealership. Your A+ rating is a strong endorsement of the dealership's service quality. If you have any more feedback to share or if there's anything else you'd like assistance with, feel free to let me know. Congratulations on your positive experience! Jacqueline Goldsboro- Customer Care Coordinator

December 02, 2023

They were courteous and friendly, answered all my questions. Welcomed me as I walked in, respectful. More

by PHONERESALES
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Dec 05, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our dealership! We're grateful for your support, and we look forward to serving you again in the future. If you ever have more questions or need assistance, don't hesitate to reach out. Thanks again for choosing Tynan's Volkswagen !

December 02, 2023

The dealership is amazing. They always treat me like I'm family, and it's always a pleasure to go in and and see them. More

by EBECKS57
Recommend Dealer
Yes
Employees Worked With
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abramson
Report | Print
Dec 05, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you have such a positive and familial experience at the dealership .If there's anything specific you'd like to share about your experience or if you have any questions, feel free to let me know. Jacqueline Goldsboro- Customer Care Coordinator

December 01, 2023

Omar was very friendly and super nice sales person very detailed Fair Friendly Honest Hard Work More

by RAFAELCROMAN
Recommend Dealer
Yes
Employees Worked With
Gregory Alore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Alore
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Dec 06, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with Omar! We are delighted to hear that he provided you with exceptional service. Your kind words about Omar's friendliness, attention to detail, fairness, honesty, and hard work are truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to the opportunity to serve you again in the future. Jacqueline Goldsboro- Customer Care Coordinator

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