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Tynan's Volkswagen

Aurora, CO

Overview
Employees
Reviews
4.6
4,131 Reviews
Tynan's Volkswagen is family-owned and operated Colorado VW dealership since 1963. Browse our new and used Volkswagen inventory at your Aurora cars dealer, including the new Jetta in Denver. You’ll find a selection of new and used Volkswagen models, cars, trucks, vans, wagons, SUVs, and TDI Clean Diesel vehicles. Check out our programs for College grads, first time buyers and find out whether buying or leasing is right for you.
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700 S Havana St

Aurora, CO

80012

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Showing 4,131 reviews

September 17, 2023

Service Mr. Was great in handling NY problem . Has call be too check on hiw my car was doing. Great Hire More

by Doryllynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Monique Murphy
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Sep 18, 2023 -

Tynan's Volkswagen responded

It sounds like Cauther, provided exceptional service in addressing your issue and even followed up with a call to check on your car's status. That level of care and attention is indeed commendable, and it's clear that they are a valuable addition to the team. It's great to hear about your positive experience with their service. If you have any more comments or questions, feel free to share! Jacqueline Goldsboro - Customer Care Coordinator- jacqueline.goldsboro@tynans.com

September 17, 2023

Great customer service, very polite and professional staff, they offered me a loaner vehicle while working on mine More

by JUICE_78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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Sep 18, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that you had a great customer service experience with the dealership. The fact that the staff was polite and professional reflects positively on their commitment to providing top-notch service. Additionally, offering a loaner vehicle while they worked on yours is a thoughtful and convenient gesture, making your experience even more pleasant. If you have any more feedback or need further assistance, feel free to share! The Tynan's Volkswagen Service Team

September 15, 2023

Friendly, patient and considerable! Don’t like this 15 word minimum requirement. Wasting time for nonsense words. More

by JJJ9471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
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Sep 15, 2023 -

Tynan's Volkswagen responded

Thank you for your kind words! ! The Tynan's Volkswagen Service Team

September 15, 2023

Calysta is your best asset! She is kind and courteous. She kept me well informed of the process and time commitment. More

by WINNEBAGO70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Sep 15, 2023 -

Tynan's Volkswagen responded

I'm glad to hear that you had a positive experience with Calysta and found her to be kind, courteous, and informative. If you have any more feedback or if there's anything else I can assist you with, please don't hesitate to let me know. Your satisfaction is important! The Tynan's Volkswagen Service Team

September 15, 2023

Very expensive without coupons. The service is good and professional. I do not trust any other place to service my vehicle. Thank you. More

by libramiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
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Sep 15, 2023 -

Tynan's Volkswagen responded

I appreciate your feedback about the service being good and professional, and it's great to hear that you trust the place for servicing your vehicle. While cost can be a concern, sometimes the quality and trustworthiness of a service provider can justify the expense. If you ever have questions or need assistance with finding coupons or discounts for the service, feel free to ask, and I'll do my best to help. Thank you for sharing your thoughts! Jacqueline Goldsboro- Customer care Coordinator -jacqueline.goldsboro@tynans.com

September 15, 2023

I can’t say enough good things about Tynan’s VW. They are always incredibly professional and do fantastic work. I have been taking my VW’s to them for years and have bought two Jettas from them. Alw More

by ROBINB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson, Monique Murphy
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Sep 18, 2023 -

Tynan's Volkswagen responded

Robin, It's great to hear that you've had such positive experiences with Tynan's VW! Finding a reliable dealership with a top-notch service department can be a real asset when it comes to maintaining your vehicle. It sounds like you have a longstanding relationship with them, which is a testament to their professionalism and the quality of their work. It's also nice to hear that Monique has consistently provided professional assistance, even during challenging moments. If you ever have any questions or need further assistance related to your VW or anything else, feel free to ask. It's always a good idea to stay informed and proactive when it comes to vehicle maintenance. Jacqueline Goldsboro- Customer Care Coordinator- jacqueline.goldsboro@tynans.com

September 15, 2023

Dealership was punctual and informative. I also like the convenience related to additional services being electronic More

by HALLDK1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Tynan's Volkswagen responded

It's great to hear that you've had such positive experiences with Tynan's VW! If you have any further comments, questions, or need assistance with anything related to your vehicle or dealership experiences, feel free to share, and I'll be here to help! The Tynan's Volkswagen Service Team

September 14, 2023

I had a couple of issues on a previous visit and Brian stepped up to the challenge. I would recommend dealing with Brian on your next visit. Thanks Brian More

by Brianmenning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Tynan's Volkswagen responded

It's great to hear that Brian was able to assist you and address your issues during a previous visit to the service department. Thank you for recommending Brian for future visits; it's a valuable way to acknowledge and appreciate the efforts of dedicated professionals like him. If you have any more questions or need further assistance, don't hesitate to reach out. The Tynan's Volkswagen Service Team

September 14, 2023

The guys were Great to work with but less then a week of purchasing 2 cars started having issues had to repeat taking care in for service kept getting the run around but they were friendly doing so More

by ANDREAMARTINEZ78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of these people
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Sep 15, 2023 -

Tynan's Volkswagen responded

Andrea, It's good to hear that the people you worked with at the dealership were friendly, but it's unfortunate that you've encountered issues with the cars you purchased shortly after. Dealing with service-related challenges can be frustrating, especially when you feel like you're getting the runaround If we can be of further assistance please reach out Jacqueline Goldsboro -Customer Care Coordinator -jacqueline.goldsboro@tynans.com

September 14, 2023

Getting an estimate over the phone was inconvenient. The service department gave me an estimate on labor for my issue but sent me to the parts department to get an estimate on some of the parts needed. More

by A_BNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
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