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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,841 Reviews

2,841 Reviews of Tynan's Volkswagen - Service Center

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October 17, 2022

The service technicians do a thorough job of evaluating my vehicle every time I bring it into the shop, per my requests. Staff is knowledgeable and friendly. Service is completed as discussed. More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calista
Oct 19, 2022 -

Tynan's Volkswagen responded

Thank you for trusting us to provide five-star care for your vehicle, Glenn! We look forward to seeing you next time! - Tynan's Volkswagen

October 16, 2022

Everyone was so kind. They were fast and the car is like new. They also got me right in. More

by JANESMITHDAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In the service department
Oct 18, 2022 -

Tynan's Volkswagen responded

Thank you for coming to see the Tynan's Volkswagen team, Jane! We hope that you visit us again in the future!

October 16, 2022

S T O P spamming me with test m e s s a g e s More

by KEMARSAMUELS1
Recommend Dealer
No
Employees Worked With
Tom Tran
Oct 17, 2022 -

Tynan's Volkswagen responded

Thank you for reaching out. I'd like to get some additional details about this situation so that we can make sure it gets resolved. Would you please contact me directly at your earliest convenience? Thanks again, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

October 16, 2022

I wasn’t pleased with the Service I received and the way my car was left when I went to pick it up. More

by J.GADLIN5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Tran
Oct 17, 2022 -

Tynan's Volkswagen responded

Hello - we're disappointed to hear this and would like the opportunity to get some additional details from you. If you have a moment, would you please contact me directly? Thank you, Garrett Nye - Service Manager - 303-341-3350

October 15, 2022

My service was very prompt and communication through the whole process was fantastic! I was able to know exactly what to expect More

by FROGGE375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Oct 17, 2022 -

Tynan's Volkswagen responded

Thank you for your review! We look forward to seeing you next time at Tynan's Volkswagen!

October 14, 2022

I loved everything about my experience this visit. So friendly, it was done on time. Two thumbs up! More

by BFERGUSON6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson and the cashier were AWESOME!!
Oct 14, 2022 -

Tynan's Volkswagen responded

This is what we love to hear! Thank you for choosing Tynan's Volkswagen!

October 13, 2022

Understanding problem, checked guarantees, clearly explains when work will be done and if you need transportation. Nice that staff seems to be clearly committed to their work and are throughtfull. More

by MCMR12002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Oct 13, 2022 -

Tynan's Volkswagen responded

We’re delighted we could deliver an excellent experience! - Tynan's Volkswagen Team

October 12, 2022

I always get great service at this location! The staff are extremely polite and helpful. I am frustrated as I received a coupon for a $79.95 full synthetic oil change, filter and inspection. My More

by Jaquen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 2 people who worked at the window where I discussed my oil change were very nice.
Oct 14, 2022 -

Tynan's Volkswagen responded

Hi Jaquen, We regret to hear about this misunderstanding and hope we can have the opportunity to resolve these concerns. Please do not hesitate to reach out if you have any additional information to share. Thank you, Garrett Nye - Service Manager - 303-341-3350

October 12, 2022

Excellent service. Friendly and knowledgeable staff. Clean facility. Reasonable prices. Outstanding experience. One of the best customer experience in a while More

by NILGUNREADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Oct 13, 2022 -

Tynan's Volkswagen responded

Thanks for the five stars! We hope to see you back here at Tynan's Volkswagen for all of your future automotive needs!

October 11, 2022

My service rep very rude , when she called me to give me an update on my car she hung up on me . Not helpful at all . No customer service skills . I will never take my car back there . More

by LISAVARGAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monique
Oct 12, 2022 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. We're sorry to hear about this experience and will make sure it gets looked into & addressed with the appropriate members of our team. If you'd like to share anything further about your visit, please feel free to contact me directly. Thanks again, Garrett Nye - Service Manager - 303-341-3350

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