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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,890 Reviews

2,890 Reviews of Tynan's Volkswagen - Service Center

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March 31, 2021

Brought my car in for service walked out with a new car. I'm a repeat customer always have a good experience when I come to Tynans. More

by hesavedme37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Mar 31, 2021 -

Tynan's Volkswagen responded

Thank you for your confidence in Tynan's Volkswagen! We hope to have you as a customer for life!

March 30, 2021

When I arrived it was easy to get my car in. Nice lounge area and staff. Definitely coming back after that first visit of mine. More

by Jayvonj24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Apr 01, 2021 -

Tynan's Volkswagen responded

Thanks for the great rating! We're so glad you had a five-star experience for your first visit to our service center! We look forward to continuing to provide the best care possible! -

March 27, 2021

Service department was efficient and courteous. The costs were explained up front and I was kept informed of any changes. The timeframe quoted was also adhered to, which I appreciated. More

by Jgeyerallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Nye
Mar 29, 2021 -

Tynan's Volkswagen responded

Thank you for trusting our team at Tynan's Volkswagen! See you next time!

March 26, 2021

Did a great job and explained everything thoroughly-everything was prompt and I was kept in the loop. Thanks for adding a 15 word minimum. More

by Deuter Autonomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Benny Hernandez, Garrett Nye
Mar 29, 2021 -

Tynan's Volkswagen responded

Thank you for your feedback! We appreciate it. - The Tynan's Volkswagen Team

March 25, 2021

I hit a pothole and ended up with two flat tires. I had my car dropped off after hours. Benny made sure that my car was well looked over and listened to my concerns. He was great at making sure my needs we More

by 2017VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Mar 29, 2021 -

Tynan's Volkswagen responded

That sounds like such a stressful situation! We're so glad Benny and our team could help! Thank you for giving us the chance to come through and provide a five-star experience to you! Your review has made our day and we look forward to seeing you at your next service visit! - Tynan's Volkswagen

March 23, 2021

I had to replace the ignition on my Jetta, and Tynan's came in hundreds of dollars cheaper and finished in 10 days - sooner than promised and a month sooner than what another dealership had quoted. The st More

by Matthew Book
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Nuseibeh
Mar 24, 2021 -

Tynan's Volkswagen responded

Matthew, Your review reminds us why we love what we do! Knowing we helped you get an important repair performed for less has made our day! Thank you for taking the time to leave us your feedback, and we'll be sure to let our team know they've made a great impression! Take care! - Tynan's Volkswagen

March 22, 2021

When I walked up to get my car serviced I wasn’t greeted the guy I spoke to did not say hi how can I help you he was just sitting there rubbing his eyes seemed really confused and not really interested in h More

by DIARaqmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Hernandez
Apr 06, 2021 -

Tynan's Volkswagen responded

Thank you for bringing this to our attention. Customer service is always our top priority and we're sorry to hear that we fell short of this goal during your visit. We will be addressing your feedback with the appropriate staff member and hope you'll consider giving us a chance to do better in the future. Thanks again, Bill Carrerra - Sales Manager - 303-341-3398

March 21, 2021

Love it!! Can't say enough good things about Tom and everyone else there. Friendly, accommodating and they don't try to upsell. I've been to Emich and they are not good. More

by HELLERBATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 22, 2021 -

Tynan's Volkswagen responded

We are honored to receive your support. Thank you! - Tynan's Volkswagen Team

March 19, 2021

The service department was fantastic .. good to work with, courteous, worked quick. The eating area was very comfortable and offered coffee. I’ll be back More

by MARIONOTPICCONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Mar 19, 2021 -

Tynan's Volkswagen responded

This is a fantastic review! Thanks from the entire team at Tynan's Volkswagen!

March 17, 2021

Tom was fantastic at keeping me in the loop and accommodating my crazy schedule. I was impressed by the whole service team. The service was above and beyond. Thank you! More

by MFPARMELEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
Mar 17, 2021 -

Tynan's Volkswagen responded

Thanks for your confidence in Tom and the Tynan's Volkswagen service team! We're glad to have you as a customer, take care!

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