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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,878 Reviews

2,878 Reviews of Tynan's Volkswagen - Service Center

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December 31, 2020

Was very well taken care of by Hassan in service, extremely professional and answered all my questions, kept me informed of the situation on my vehicle. I'm hoping he will be my contact in future App More

by TERRI.WESTERNMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan
Dec 31, 2020 -

Tynan's Volkswagen responded

We're happy to take care of you, Terri! We'll see you next time!

December 31, 2020

Brought car in with multiple issues, but only one was actually fixed. Left the car there for two days. So, I spent almost $700 to reconnect a loose wire harness, which I probably could’ve done myself in More

by dkessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Jan 19, 2021 -

Tynan's Volkswagen responded

Thank you for the feedback. We apologize for any inconvenience and will be addressing your comments with our service team. Please don't hesitate to reach out directly if you'd like to discuss the situation further. Thanks, Matthew Shopes - Sales Manager - 303-341-3573

December 30, 2020

Team is excellent!!! Professional, honest, and very helpful. keep you updated on status and have car ready and waiting when you get there. Def recommend. More

by briana.wittmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Dec 31, 2020 -

Tynan's Volkswagen responded

Thank you for your confidence in Tynan's Volkswagen, and for your business. We are thankful to have you as a customer.

December 24, 2020

Friendly and helpful employees. Speedy and prompt. Never had an issue and have been going there for years and years. I I would recommend this place. More

by MULANIA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Hernandez
Dec 24, 2020 -

Tynan's Volkswagen responded

Thanks for your years of support! We are glad to have you as a Tynan's Volkswagen customer. See you next time!

December 24, 2020

The staff was very friendly but it took almost 2 months to get my vehicle back after just buying it I felt like I was purchasing a car and not being able to use it More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Benny Hernandez
Dec 29, 2020 -

Tynan's Volkswagen responded

Thank you for the feedback, Deb. We apologize for any inconvenience and appreciate your patience. If there's anything else about your experience that you'd like to discuss with us, please don't hesitate to reach out directly. Thanks, Cara Andersen - Owner Loyalty Manager - 303-341-3564

December 23, 2020

Everything was good. The service rep was knowledgeable and easy to talk to. The car was washed after the service, however the inside of the windshield was dirty. More

by artem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Dec 24, 2020 -

Tynan's Volkswagen responded

Thank you for your feedback, we'll be sure to pass it along to the team to ensure a better experience next time!

December 22, 2020

Normally Tynan’s is awesome. But my last repair, my car came home worse than when I went in. I had to spend another $400 elsewhere to fix their bad repairs. More

by BRIPRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Jan 06, 2021 -

Tynan's Volkswagen responded

We're sorry to hear about your negative experiences. We value our customers and only want the best for them and their vehicles. If you wish to discuss your experience further, feel free to reach out at your earliest convenience. Thanks, Matthew Shopes - Sales Manager - 303-341-3573

December 22, 2020

I really appreciate the kind, professional, thorough care the entire team at Tynan‘s takes to make sure that customers are comfortable, taken care of and property is fixed in a professional and thorough mann More

by LINDSAYLUCHETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa
Dec 23, 2020 -

Tynan's Volkswagen responded

Lindsay, it was our pleasure to assist you. Thank you from all of us here at Tynan's Volkswagen!

December 22, 2020

Service was good. The staff was friendly, knowledgeable and respectful. Also very helpful and quick to ease my mind of any concerns. I would recommend Tynan’s to family. More

by Serj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran, Cauther Sekatawa, Brandon Read, Xsavier Shaw-Vanzandt, Benny Hernandez
Dec 23, 2020 -

Tynan's Volkswagen responded

We are honored to receive your support, Serj. Thank you! - Tynan's Volkswagen Team

December 21, 2020

I had a great experience. First VW they did me right, upgade to the system. Merry Christmas, to the service center. Rodessa Matlock Thank tynans More

by matlock1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Dec 22, 2020 -

Tynan's Volkswagen responded

We're happy to hear we took care of you at Tynan's Volkswagen! Happy holidays from all of us!

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