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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,885 Reviews

2,885 Reviews of Tynan's Volkswagen - Service Center

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May 10, 2023

Cauther is the best in the best dealership I’ve ever received service at, including California, Florida, Minnesota, New York and other states I can’t remember. Thank you!!’ More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Goldsboro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Brandon Read, Christian Worth
May 26, 2023 -

Tynan's Volkswagen responded

We appreciate your kind words, Juan! Cauther is a valued member of our team here at Tynan's Volkswagen and we're thrilled that he provided you with excellent service. Thank you for taking the time to share your experience with us!

May 04, 2023

The first time someone actually doubled checked what service I was due and went over it with me. More

by GUERRE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if his name
May 05, 2023 -

Tynan's Volkswagen responded

Thank you for sharing your review! -Tynan's Volkswagen

May 03, 2023

Great Job! ! Great service and overall great experience. I will most definitely be recommending to family and friends. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
May 05, 2023 -

Tynan's Volkswagen responded

We're so glad to hear you had a great experience! Thank you for sharing your positive feedback and please don't hesitate to reach out if our Tynan's Volkswagen team can be of service to you again in the future!

May 03, 2023

Tynan went above and beyond helping me get my car fixed. Twice in the past year I had mechanical issues with my car and Tynans both times worked with VW to get my car covered under warranty. Could not be ha More

by RUSS.WAUGAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Read, Christian Worth
May 05, 2023 -

Tynan's Volkswagen responded

It's our privilege to serve you, Russ! Thank you for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Tynan's Volkswagen Team

April 28, 2023

Very clean, professional, caring , and professional. I won't take my beetle bug anywhere else. My service rep was very nice. More

by VERNA.DOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista, 5 stars, Cauther Sekatawa
May 02, 2023 -

Tynan's Volkswagen responded

Thank you for trusting the Tynan's Volkswagen team with the care of your Beetle! We appreciate your continued support and look forward to your next visit!

April 27, 2023

I was very impressed with the kindness and customer service of their service desk (Monique) and mechanic (Sebastian) and how quickly they helped me. They really went above and beyond. More

by stitchcassidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique, Sebastian
Apr 28, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share this kind review! We're happy to hear Monique & Sebastian provided you with such excellent service and we'll be sure to let them know how much you appreciate their assistance. Take care and please don't hesitate to reach out if there's anything else we can do for you! - The Tynan's Volkswagen Team

April 26, 2023

I enjoy going to this dealership for all my VW needs but this visit was off. When I dropped off my car when the service center opened the service advisor noticed I was hours early. I asked if my car could p More

by STEPHENMTZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
Apr 27, 2023 -

Tynan's Volkswagen responded

Stephen, I appreciate you taking the time to share your feedback with us. We're sorry to hear that your recent visit didn't meet your expectations. We always aim to provide top-notch service to our customers and it sounds like we fell short this time. I would like to speak with you further about your experience and see what we can do to make things right. Please feel free to give me a call at your convenience. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

April 24, 2023

Very nice and clean inside of the facility. Could need some work done on the outside (eg. broken sign) good work, transparent in price and offers and friendly staff More

by HOFMANN.CHRISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Apr 25, 2023 -

Tynan's Volkswagen responded

Thank you for visiting Tynan's Volkswagen! We appreciate your feedback and will make sure it gets passed along to the team. Take care and please don't hesitate to reach out if we can be of service again in the future!

April 24, 2023

Their more parts replacers than mechanics. It takes them several visits before the issue is resolved. They keep replacing parts until they get it right. More

by GRAMMYPAMMYGRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Apr 25, 2023 -

Tynan's Volkswagen responded

I'm sorry to hear that you've had multiple visits to fix an issue with your vehicle. We take pride in our work and aim to provide efficient and effective service to our customers. I'd like to learn more about your specific situation so we can address any concerns and make sure we're providing the best service possible. If you're willing to give us another chance, please don't hesitate to reach out to me directly. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

April 22, 2023

They are always great when I have my car there and I know that I will have good service. More

by KITMASK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read
Apr 25, 2023 -

Tynan's Volkswagen responded

Thank you for your confidence in the Tynan's Volkswagen team! We're grateful for your support and look forward to your next visit!

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