Tyson Motor

Been coming here for years and had no issues until recently. I went here as I had a recall notice and went to service my car. They provided me with a rental for the day which was fine, however, I aske recently. I went here as I had a recall notice and went to service my car. They provided me with a rental for the day which was fine, however, I asked if my car will be complete that day. I spoke with Manny at Service desk. He said yeah more than likely they will complete by end of day. I informed him that I have a job training in Chicago, and needed my car, as I did not want to take rental next day for Chicago. He said should’ve completed by end of day. I also wanted an oil change to which he said was no a problem. He was able to provide me insight that my car shield was impacted and needed a replacement, and he could get me estimates. I said sure not a problem, yes to get estimates and thank you for letting me know. However, I did not receive any contact so I reached out. I asked if there were any updates on the car as I have not heard; and manny got sassy and said “I texted you already. At this time and again this time.” And informing me that my car will need to be there another day. Again I needed my car, and did not feel comfortable taking a rental car to Chicago, for my job, that I need… but clearly he did not care more seemed concerned. He was rude and disrespectful. So when I left work, I received the texts, as I must’ve been in a bad spot of signal, but I received the texts of status update after the phone call. Again could’ve been bad signal, however I did not need to be talked to like that or disrespected. Who does that?! Calls me around 12:30 next day to pick up my car… yeah thanks did not go to Chicago for my training and got in trouble with my job, so thank you for that Manny. Went to go pick up car, and guess what, no freakin estimates on the xxxx shield, car was all the way on side, (which normally they move to the front of building), and no freakin air in my tires after he said they top off all liquids and will put air in my tires. You know what, I don’t think I will be returning to Tyson Motors anymore for any services or oil changes. I was going to purchase a new car as I finished paying my car last month, but being treated rudely, and was told my car was going to be complete end of day as I stressed about needing my car for work to drive to the city, I think I will look else where to purchase a vehicle. More

Mason in your Service Dept is very kind, courteous, helpful & professional. He is an example of how all your employees should be. Mason is an asset to your Service Dept. helpful & professional. He is an example of how all your employees should be. Mason is an asset to your Service Dept. More

From the moment I requested information, to the delivery of the vehicle JR was very helpful and accommodating. We arrived at the dealer and was received by friendly staff and an impeccable showroom. JR alon of the vehicle JR was very helpful and accommodating. We arrived at the dealer and was received by friendly staff and an impeccable showroom. JR alongside JD had all the documentation ready to go to ensure our time at the dealer was minimal. Thru and thru our experience was fantastic and we would recommend JR as a salesman and Tyson Motors to our friends for their vehicle purchases. More

This is our second time buying a car from JR at Tyson. We wouldn’t hesitate to contact him next time! We wouldn’t hesitate to contact him next time! More

I had a great experience ordering my New Jeep Grand Cherokee L at Tyson Motors. Tim was great to work with. I can be difficult when it comes to finding a new car ( I am very picky). I was trading in Cherokee L at Tyson Motors. Tim was great to work with. I can be difficult when it comes to finding a new car ( I am very picky). I was trading in my 2019 Chevy Traverse because I wanted something with a better engine but comparable in size and space. I had come in a few different times looking at Dodge Durango's, but I just could not find anything that was catching my eye. Tim is very friendly, and a great listener. He was very patient with me and helped me find that perfect SUV. I never would've considered a Jeep Grand Cherokee until Tim showed me one in their lot. I was sold on the Model but I wanted a few upgrades. I brought my husband in the next day and we ordered one right away. Tim made the ordering process very easy, and kept me up to date with any updates as the vehicle was being built. Picking the car up was even easier than ordering it. I have Never owned a Jeep Grand Cherokee before so Tim took the time explaining the different options in the car, he helped me get connected with all the apps, and helped me set up the the driver settings in the car itself. My Grand Cherokee is absolutely beautiful. It is a perfect vehicle for a family, who wants luxury and power all in one. I am very happy with my experience at Tyson Motors, working with Tim to find that perfect car, and of course my New Jeep Grand Cherokee L. More

Marina was very courteous and kept me informed on the status of my vehicle.She is definitely a valuable asset to your staff. status of my vehicle.She is definitely a valuable asset to your staff. More

Return Customer 4th Jeep purchase and as with each sale the staff led by Gen Manager Aaron and Senior Sales Rep JR was exemplary. Professional and fully Transparent. Best prices when compared to other Je the staff led by Gen Manager Aaron and Senior Sales Rep JR was exemplary. Professional and fully Transparent. Best prices when compared to other Jeep Dealers. No pressure and hassle-free. Highly recommend without hesitation More

Very good experience. Friendly and accommodating. I Would recommend Rex and Tyson. Larry in finance was very nice as well. Friendly and accommodating. I Would recommend Rex and Tyson. Larry in finance was very nice as well. More

I had a great experience with Lucas and the entire staff at Tyson Motor. They worked patiently with me in order to get me the best deal I could find. at Tyson Motor. They worked patiently with me in order to get me the best deal I could find. More

Great people to deal with. Very transparent in putting the deal together. Very fair on pricing. I have bought multiple vehicles from them, and have never been disappointed. Very transparent in putting the deal together. Very fair on pricing. I have bought multiple vehicles from them, and have never been disappointed. More