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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,722 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,722 reviews

December 31, 2024

Great staff. I have two vehicles being serviced there. Good experience so far. Satisfied customer. More

by JAYMOREEMMANUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Dec 31, 2024 -

Umansky Toyota responded

Thank you for your positive feedback! We’re glad to hear you've had a great experience with our staff and service. We appreciate your trust in us to care for both of your vehicles and look forward to continuing to provide you with excellent service!

December 31, 2024

I'm confident the dealership has my vehicle's information and can advise me on how I can best keep my car in good condition! I also like seeing the video they have to show me what's going on under my car! More

by BARBARAWALKER391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xiong, Lee , John Ferrigno
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Dec 31, 2024 -

Umansky Toyota responded

Thank you for your kind words! We’re glad to hear you feel confident in our care for your vehicle and that you enjoy the detailed video updates. Transparency and helping you keep your car in top condition are our top priorities!

December 31, 2024

I had to do most of the leg work. I did the follow up with toyota finance and the dealership instead of the other way around. More

by simonbiagui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your experience. We’re sorry to hear we fell short of your expectations, and we appreciate your feedback. Providing excellent service is our priority, and we apologize for any inconvenience you experienced with the follow-up process. Please feel free to reach out to our general manager, Kevin Burgher, at 414-509-2732.

December 30, 2024

Prompt reliable service. Willie very thorough and the ride service is excellent, responsive and on time More

by ROSENMATC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Dec 30, 2024 -

Umansky Toyota responded

Thank you for the great feedback! We're glad Willie provided thorough service and that our ride service was on time and responsive. We appreciate your support and look forward to serving you again!

December 30, 2024

My family and I have purchased 12 or more Toyota cars from Andrew. We have always been happy with our price and definitely the quality service we have received. Thank you for providing such quality vehic More

by Eileen Gourdoux, Francisco Mora, Sarah Glover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Duane Domagalski, Willie Willett, Allen Good, John Endisch, John Ferrigno
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Dec 30, 2024 -

Umansky Toyota responded

Thank you for your continued loyalty and support! We’re honored to have been a part of your car-buying journey for so many years. We truly appreciate your kind words and look forward to serving you and your family for many more to come!

December 30, 2024

John is WONDERFUL! He always recommends appropriate repairs and steers me away from exorbitant unnecessary repairs. You can ALWAYS TRUST him for the best advice More

by pittypat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Allen Good, John Endisch
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Dec 31, 2024 -

Umansky Toyota responded

Thank you for sharing such kind words about John! We’re so glad to hear that he consistently provides trustworthy and reliable advice. It’s team members like him who make a difference, and we’re lucky to have him. We appreciate your trust in Andrew Toyota!

December 30, 2024

The techs were not as sharp or well informed as I felt they should be. Turns out the backyard mechanics on a forum had more insight to a well known problem. I expected more from Toyota techs. More

by No
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall .
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Dec 31, 2024 -

Umansky Toyota responded

Thank you for your honest feedback. We’re sorry to hear that your experience with our service team didn’t meet your expectations. Our technicians are trained to provide expert service, and it’s disappointing to learn that we may not have provided the level of insight you were expecting. Please feel free to reach out to our service manager, Allen Good, at 414-509-2781.

December 28, 2024

Mike was my service person. He was very helpful. I went in for a routine tire rotation and there had been a couple things that had been recommended last visit. We also talked More

by JKEENE5661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
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Dec 30, 2024 -

Umansky Toyota responded

Thank you for sharing your experience and leaving such a thoughtful review! We're glad to hear Mike was so helpful and professional in guiding you through your service options. It's great to know you're feeling ready for the winter months with your new battery. We appreciate your trust and look forward to assisting you again in the future!

December 27, 2024

Marc Brandofina is the man you need to talk to if you're in the market for a new car. He's extremely knowledgeable and attentive to your wants and needs. Currently on my 3rd car with Marc and Andrew Toyota More

by ANDREWMCLANE27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Burgher
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Dec 27, 2024 -

Umansky Toyota responded

Thank you for the wonderful review! We’re so glad to hear that Marc has been able to assist you with your car-buying needs. We appreciate your loyalty and are thrilled to have helped you find your third vehicle with us. We look forward to continuing to serve you in the future—enjoy your new ride!

December 26, 2024

We have been buying from Andrew’s for over 25 years and have always gotten great service. We’ve leased and brought cars and have always been satisfied, More

by AJVBANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Cody Wagner, Stacy Hernandez, LINA SCHMOLDT
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Dec 26, 2024 -

Umansky Toyota responded

Thank you for your incredible loyalty over the past 25 years! We’re thrilled to hear that you’ve consistently had great service with us, whether leasing or purchasing vehicles. Your satisfaction is our top priority, and we truly appreciate your continued trust in Andrew’s. We look forward to helping you with your future vehicle needs!

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