Union County Kia

Larry and Bernie made my process so smooth. From walking in the door to me pulling a brand new 2022 Kia Stinger! Thank you so much ! in the door to me pulling a brand new 2022 Kia Stinger! Thank you so much ! More

She was very helpful finding a vehicle and guiding us through the whole process! She continues to teach us how to use all the features on the features. through the whole process! She continues to teach us how to use all the features on the features. More

Bought a “reliable” car 1 1/2 years later- new whole new engine. Don’t believe their “multi point” inspection… bogus. Don’t care about quality of vehicles they sell. Customer service is a joke! Don’t tr engine. Don’t believe their “multi point” inspection… bogus. Don’t care about quality of vehicles they sell. Customer service is a joke! Don’t trust this dealership- all about making a buck. More

Awesome people always!! Easy process! No pressure sale! Mike, Everette, Bernie, and Al were awesome!! They went above and beyond to make me happy! I’ll never go anywhere! I love my Stinger!! Mike, Everette, Bernie, and Al were awesome!! They went above and beyond to make me happy! I’ll never go anywhere! I love my Stinger!! More

Tyler did not fill the oil when I took it for an oil change on Monday. I checked it before I left the dealership and showed him the dip stick along with Josh, the cashier. Tyler still chose not to add m change on Monday. I checked it before I left the dealership and showed him the dip stick along with Josh, the cashier. Tyler still chose not to add more oil to it. On Friday the oil light was on. On Saturday the engine light was on on my way to take it back so they could look at it. I went back on Tuesday when the service supervisor was there. Brandon Blackwelder, service supervisor, said they didn't put in the computer at all any notes, a service ticket or anything that I was there with my car and that they did a diagnosis on it. He called Josh in to ask,after I asked why it wasn't inputted, Josh said he just didn't put it in the computer. Brandon, the service supervisor was extremely unprofessional, rude and agreed that they shouldn't have filled the oil back in my car when I took it Saturday even though the engine light and oil light had came on. I asked the supervisor, Brandon, if he could document the reason so I could have a copy for my records since the other guys didn't after all he was the supervisor. He said NO he couldn't do that because they didnt put it in the computer. I then asked for a handwritten copy or something. He still refused. He said the conversation was over. He stood up. He got in my face. He placed his hand on my forearm and nudged it, and yelled for me to get out of the way with a very red face. It was extremely embarrassing and unprofessional. There were customers at the counter and other employees just standing around looking. He had no right to put his hands on me, a woman. This is the worst dealership. Kia itself has demoted its good customer service especially with all of the recalls. I will never buy another Kia and certainly do not recommend anyone else to buy a Kia. It's a cheap car and they offer cheap customer service. Anywhere else but Kia!! More

I couldn’t be more happy and impressed with the service I received at Union County Kia in Monroe, NC. Larry Goode was my salesman and he is amazing! He’s very laidback and personal and will go out of his way received at Union County Kia in Monroe, NC. Larry Goode was my salesman and he is amazing! He’s very laidback and personal and will go out of his way to make sure you get what you want! The Sales Manager and Finance Manager were awesome also! They gave me a great trade in deal that I couldn’t pass up and also an excellent buy on my new car! I would like to thank them for their professional customer service and helping me get into my dream car! I highly recommend this dealership! Ask for Larry Goode when going! He will find you what you’re looking for! You won’t be disappointed! More

I enjoyed my visit so much .that I told my friends.the people was friendly and easy to talk to. . people was friendly and easy to talk to. . More

Purchased a 2021 Kia in June, took my vehicle in for oil changed told the guy it was not picking up speed he explained to me that they couldn’t find a problem. The next day later check engine light came on, changed told the guy it was not picking up speed he explained to me that they couldn’t find a problem. The next day later check engine light came on, took it back to the dealership. I was told it was the transmission, it took almost two months for me to get my vehicle for me to get my vehicle back. I was the one who always called and asked about my vehicle, they did not update me about what was going on with my vehicle. Very disappointed with customer service, no compensation what so ever. More

Great dealership, everyone is extremely nice and helpful. Larry helped my husband and I get a great car. He made sure we were very satisfied every step of the way. Larry helped my husband and I get a great car. He made sure we were very satisfied every step of the way. More

Where to start she made my time at the dealership feel like an experience to remember. She helped me get in the car of my dreams. As of this point out i will forever be shopping with her. She’s straight f like an experience to remember. She helped me get in the car of my dreams. As of this point out i will forever be shopping with her. She’s straight forward and WILL GET THE JOB DONE!! THE finance GUY MR. BRANDON PATTERSON services were immaculate he worked wonders. This purchase has been hands down the worlds most elite of the elites. Check them out!!! More