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Union County Kia
Monroe, NC
1,619 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,619 reviews
November 18, 2024
I was mislead on the inspection fee. I was charged separately on the diagnostic fee and repair fee and was told it would go into the repair fee if I get it serviced and that wasn’t the c I was charged separately on the diagnostic fee and repair fee and was told it would go into the repair fee if I get it serviced and that wasn’t the case after it was diagnosed. I took my vehicle elsewhere and was beat out of hundreds of dollars for nothing More
by Emacon12
Verified CustomerEmployees Worked With
N/A
November 18, 2024
Prompt service and advised of service needed before any work was done to the vehicle. work was done to the vehicle. More
by ERIKAD0320
Employees Worked With
November 18, 2024
Raquel was quick efficient and got me done quickly. Treated me like she cared and kept me informed. Treated me like she cared and kept me informed. More
by dcrfrd
Employees Worked With
November 18, 2024
The company has a welcoming and friendly environment. On one visit there, I locked my keys inside of my car and they unlocked it for me without hesitation!. On one visit there, I locked my keys inside of my car and they unlocked it for me without hesitation!. More
by ELDERENGLISH.BCC
November 17, 2024
All staff are friendly and knowledgeable. My concerns are always addressed. Customer service is always outstanding. My concerns are always addressed. Customer service is always outstanding. More
by relnyana
November 17, 2024
I purchased a used GMC Denali XL from Kia of Monroe and received two free oil changes as part of the deal. When I brought my vehicle in for service, I requested a tire rotation along with the oil change. H received two free oil changes as part of the deal. When I brought my vehicle in for service, I requested a tire rotation along with the oil change. However, I was informed that they did not have the proper equipment to perform either service. Despite this, they proceeded with the oil change using a jack. After the service was completed, the staff advised me that in the future, I should take my vehicle to a GMC dealership. They also mentioned that the lifetime engine warranty I was told about at the time of purchase had more limitations than originally disclosed. I am extremely disappointed with the lack of transparency and preparedness at this dealership. I would not recommend purchasing a vehicle or using the service department at Kia of Monroe. More
by Simone Robinson
Employees Worked With
November 16, 2024
conveniently located, wonderful salespeople, space is clean with tv and wifi and charging stations. Also coffee station! clean with tv and wifi and charging stations. Also coffee station! More
by Lwalchusky2011
Employees Worked With
Other Employees :
Bernie Graham, Chris Crawford, Nathan Moskowitz
November 16, 2024
That's one of the best dealership I've enjoyed the services that I've had services that I've had More
by lorettahardee54
Employees Worked With
November 14, 2024
raquel was amazing! everyone was very professional and kind and the service was awesome ! I am very happy amd highly recommend them! everyone was very professional and kind and the service was awesome ! I am very happy amd highly recommend them! More
by kimhillncagent
November 14, 2024
Great friendly staff that allows go out their way for the customer. I never have an long wait and if I do they keep me updated. customer. I never have an long wait and if I do they keep me updated. More
by STURDIVANTERIC
Employees Worked With
