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Union County Kia

Monroe, NC

Overview
Employees
Reviews
Vehicles
4.6
1,536 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,536 reviews

November 18, 2023

The staff are friendly and always try to help meet customers needs. Always enjoy taking my Kia to Union County Kia for service. More

by teekupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

November 17, 2023

The service dept rotated my tires and didn’t secure the under cover and it was dragging the ground. When I noticed and called the dealership to advise, the receptionist was very rude. I was inconvenience More

by nbodrick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Union County Kia responded

Thank you kindly for taking the time to provide feedback regarding your experience with our team. We appreciate it immensely and would like to extend a sincere apology to you. We strive to provide our guest with an exceptional shopping, purchase and service experience. We are disappointed to hear we have fallen short of delivering the experience you are deserving of. If you would, please contact us to share the details of your experience with Cheryl Goode at 833.741.8931. We take our guest feedback very seriously and would greatly appreciate it. Thank you once again! Please let us know if there's anything we may do to be of further assistance to you.

November 16, 2023

At this particular service appointment, it was a great experience. Wish I didnt have to wait 2 weeks for an appt to get my car fixed under warranty though. More

by petraseth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Union County Kia responded

We appreciate your 5-Star review of Union County Kia! Please let us know if there's anything we may do to assist you with your future automotive needs! Thank you so much and wishing you a wonderful weekend!

November 14, 2023

Came to the dealership with my husband to look at a pre owned telluride and after working with Stephanie, we are driving home with a new 2024 Telluride:) She was fun to work with and we recommend her to an More

by pasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Union County Kia responded

Thank you so much for your wonderful review of Stephanie and our team at Union County Kia! We're grateful to hear your experience with us was a great one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Union County Kia! Wishing you an amazing weekend!

November 09, 2023

The staff was friendly. Service was quick, coffee was good! I am always treated fairly and with respect. No pushing unnecessary things and staff is very knowledgeable. More

by ashley_c_fox
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
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Nov 17, 2023 -

Union County Kia responded

Ashley, we truly appreciate your feedback of Union County Kia and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great weekend and thanks again.

November 09, 2023

Wonderful experience with professionalism and kindness. Within the dealership I would definitely recommend Union Kia to my friends More

by RYB2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Union County Kia responded

Thank you so much for your 5-Star review and kind words! Our team at Union County Kia appreciates you and hopes you will visit again soon. Please take care and wishing you a wonderful weekend!

November 08, 2023

Anitra sold me my Kia Rio! I had a great experience. I highly recommend this dealership More

by isaacmiller1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anitra Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Union County Kia responded

Isaac, this is amazing to hear! Thank you so much for taking the time to share your feedback with our team regarding your experience with Anitra. Please take care and wishing you a great weekend!

November 01, 2023

"Thank you Everett, For providing me with a stress free process. Thank you again for answering all my questions. More

by Tarheelmom3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Everett Pettaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Union County Kia responded

Dear Tarheelmom3, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

November 01, 2023

Service was excellent. Completed while I waited. Raquel explained everything. Good experience! Everyone friendly and helpful! More

by DREMASG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Union County Kia responded

Thank you so much; we truly appreciate your 5-Star Review of Raquel and Union County Kia! We hope you will visit again soon. Please take care and wishing you a wonderful weekend!

November 01, 2023

Service was great. No complaints. Overall was very happy with the service I received. MM More

by tamccleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Union County Kia responded

We truly appreciate your 5-Star review of Union County Kia! Please let us know if there's anything else we may do to be of further assistance to you! Thank you once again and wishing you a wonderful weekend!

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