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Union County Kia
Monroe, NC
1,589 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,589 reviews
January 17, 2024
Friendly service staff and sales staff also. Got a good deal on my KIA and love it. Will check with them for my next purchase Got a good deal on my KIA and love it. Will check with them for my next purchase More
by redhead61_2
Verified CustomerEmployees Worked With
January 17, 2024
UC Kia has the best service center and is always very attentive to their customers! attentive to their customers! More
by Laceylw4084
January 17, 2024
I feel confident going to this dealership for all of my service needs because of Rachel and her attention to details! service needs because of Rachel and her attention to details! More
by Linda.eileensc95
January 17, 2024
Great service. Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff Not so great waiting area. It can get crowded fast and only the coffee is free. I’m not sure how secure is their WiFi and I would avoid it. The staff is attentive and professional, but it needs better environment. A single tv looping the same 50s & 60s movies is not representative of a brand that’s trying to project that they know the future of mobility. At least the staff is good. More
by H.
Employees Worked With
January 17, 2024
Could not diagnose my issue. I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that I had a bad oil pressure sensor and their initial diagnosis was just to change my oil because "it looks black". It was only after I mentioned that other owners have had issues with this sensor too, that they mentioned it. I changed this sensor myself and have not had the original issue since. More
by chris.pollock
Employees Worked With
Kevin
January 17, 2024
They had a counter where I could look into the mechanics shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages shop and still set up my laptop to work. I was kept informed on the progress of the work being performed on my vehicle by text messages More
by DBLACK.THE.TRAVELER
January 17, 2024
Polite and professional. Service department was vey helpful and communicative of all services done. Friendly service from Raquel. Service department was vey helpful and communicative of all services done. Friendly service from Raquel. More
by No One of Consequence
Employees Worked With
January 17, 2024
Good customer service from service center and the representative. Fast and efficient work and timing representative. Fast and efficient work and timing More
by DEBORAHSLMN
Employees Worked With
January 17, 2024
Kept me up to date and got me out of there at a great price as well for headlight restoration price as well for headlight restoration More
by BBRANTLY
Employees Worked With
January 14, 2024
Stephanie has been such a pleasure to meet. Since my process she’s been helpful and displayed a great deal of patience! Since my process she’s been helpful and displayed a great deal of patience! More
by yalondahines
