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Union County Kia
Monroe, NC
1,534 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,534 reviews
October 11, 2023
Always helpful, friendly and quick! Never felt pressure to have any services done that were not needed. Never felt pressure to have any services done that were not needed. More
by manettac
Verified Customer
October 10, 2023
I received excellent customer service. I was welcomed immediately when I came into the service area. I was explained in detail what I received and was pleased with the service. Thanks Unio I was welcomed immediately when I came into the service area. I was explained in detail what I received and was pleased with the service. Thanks Union. More
by toddmeade65
Employees Worked With
October 07, 2023
Great service personnel made the process easy and friendly. Explained everything about the process and went over all the repairs. friendly. Explained everything about the process and went over all the repairs. More
by JOHNLCJACOBS
Employees Worked With
October 06, 2023
I was taken promptly at my scheduled appointment. Raquel was great to work with. Overall a good experience Raquel was great to work with. Overall a good experience More
by zeke012345
Employees Worked With
October 05, 2023
Picking up the car was fine despite the extremely long service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is b service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is broken instead of just detailing the whole car. I do look forward to Kia getting these break ends under control so hopefully it can be the amazing dealership it once was when I first purchased in Concord. More
by lpurvis27
October 04, 2023
My car was in the shop for 85 days with no loaner car and the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was covered under warranty. Very displeased all around about how this was handled. More
by ashswebb
Employees Worked With
October 02, 2023
The establishment is very nice and organized. The waiting room is comfortable and the staff is very informative and welcoming. The waiting room is comfortable and the staff is very informative and welcoming. More
by NSHEILA_84
Employees Worked With
September 30, 2023
Easy to schedule appointments. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. The dealer was ready for my arrival. Quick service. No surprises. I’m very pleased. More
by kmartin9321
Employees Worked With
September 30, 2023
My last visit everything was completed as requested in a decent amount of time I have no complaints decent amount of time I have no complaints More
by TEDYCINDYS
September 29, 2023
Stephanie is one of the best! !! She’s not just a sale person! She connects with her customers! Go check her out !! She’s not just a sale person! She connects with her customers! Go check her out More
by Jacob Him
Employees Worked With
