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Union County Kia

Monroe, NC

4.6
1,597 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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4712 W HIGHWAY 74

Monroe, NC

28110

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Showing 1,597 reviews

December 06, 2023

Just great and I give anyone a thumbs up to get a car from you More

by Copper/Mylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 06, 2023

Fantastic focused service, Scott was awesome in tending to my needs and getting things done. Excellent! More

by frank@filippis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 05, 2023

Appointments apparently mean nothing and they also pad their scheduled maintenance with unnecessary items. No apparent concern when issues were raised. A 16k scheduled maintenance that should have been an More

by Davis28277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

All of my experiences with the service department have been very positive. They keep you informed of every step. More

by JChurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

December 01, 2023

I had an appointment for 2:00 for an oil change only. I got out at 5:00! More

by mrs_eck201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raquel Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Union County Kia responded

Our team would like to thank you for taking the time to share your feedback with us. We would like to extend a sincere apology that your experience with Union County Kia did not meet your expectations. We strive to provide excellent service to our customers and we take your comments seriously. If there's anything we may do to be of further assistance to you, please do let us know at 833.741.8931; you may ask for Cheryl Goode. Thank you for your time and opportunity you extended to our team. We hope to be able to assist you with future automotive needs.

November 30, 2023

Dee Allen is the awesome ! He did something that I never thought was possible.. not 1 but 2 cars at that, greatly appreciate him, THE BEST!!!! More

by Shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antavius Allen
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

November 30, 2023

I called and spoke with Dee Allen, he made me want to run to Union County Kia to get a car. He was so pleasant and funny I had never experienced a car dealer like him before! More

by Tonya
Recommend Dealer
Yes
Employees Worked With
Antavius Allen
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

November 30, 2023

The tech worked quickly on my car, the service person was friendly and helpful. This was a present visit More

by amusicman294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

November 30, 2023

Very friendly, professional, she handle my information in a business way. Thanks for caring about your customers! More

by PECCOLIA1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Union County Kia responded

Thank you for the great review.

November 28, 2023

Open All is good Very nice Excellent That's it Entertaining Professional Satisfying That's my favorite dealership More

by NEVILLEFORBES9
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 25, 2024 -

Union County Kia responded

Dear Neville, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

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