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Union County Kia
Monroe, NC
1,546 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,546 reviews
July 26, 2023
Stephanie was absolutely amazing! ! Her, Kaci, Mike and Donny worked so hard to get me into a vehicle so I was not in the Compass that was actually unsafe for me to drive. Im a college ! Her, Kaci, Mike and Donny worked so hard to get me into a vehicle so I was not in the Compass that was actually unsafe for me to drive. Im a college student that also works and have been so stressed about this situation and the amount of effort and honesty they put in has made my year. Every dealership experience up until this has been terrible. Keffer Kia of Union County has blown me away with their superior customer service. I highly recommend them to anyone needing a new car! More
by hanna.costello23
July 26, 2023
Wonderful employees, very welcoming and clean as well. Did not waste my time and everything I was told by all the employees was true and went above and beyond to help us out. Highly recommend to anyone! Did not waste my time and everything I was told by all the employees was true and went above and beyond to help us out. Highly recommend to anyone! More
by James Oles
July 10, 2023
Eddie and Chris were amazing. I called looking for a certain color and they said they had one just off the truck. I made an appointment to come in and I bought that exact car. I called looking for a certain color and they said they had one just off the truck. I made an appointment to come in and I bought that exact car. More
by dhowle2022
July 05, 2023
Anitra was amazing & so helpful with us purchasing a new car today. Couldn’t be more thankful. car today. Couldn’t be more thankful. More
by Amandakyle125
Employees Worked With
July 03, 2023
Horrible! I was extremely deceived! I have evidence about this and I'm running after my rights! A very disappointing and regrettable story. I've been looking f I was extremely deceived! I have evidence about this and I'm running after my rights! A very disappointing and regrettable story. I've been looking for a car for my wife for a few days, first I bought a new truck for my work and I'm going to give my old truck in exchange, a truck that was all working. I went to kia union county for the first time and the attendant valued my truck at $7500, I went to another dealer and they valued it at $9000, I talked to the Kia Union county attendant if they could pay a better value, he said I should come back with my wife to do a test drive in a Kia Carnival and that he would talk to his manager about paying a little more. I returned today on 07/03 with my family in my truck that was working perfectly, when the attendant asked for the key to my truck and without my authorization they drove it, when he returned he said he could only pay $4500 for it, I didn't even continue to conversation because it was an absurd proposal, I took my truck to go to the dealer who would pay the $9000, when I started my truck I already heard a strange noise, when I went out on the street I saw that it was not in conditions of use, it was damaged . They damaged my truck I don't know how, but I came back right away because I didn't have the possibility to drive it that way and also because it was all working fine. I called the manager who didn't do anything for me and he called the Kia union county general manager, he said it wasn't his problem if my truck had a problem and that he wouldn't do anything, but his employee assumed that when I was driving without my permission he heard a loud noise and i have recorded it but even so they said they wouldn't do anything, i called the police who told me to appeal with a lawyer and report it, all this in front of Kia union county, a few minutes passed and the general manager came back and said that he could pay $7000 for my truck if I wanted to, that is, once again assuming the error. But how so? I have a better proposal! and now? who will pay for the damage to my truck? I've always done preventive maintenance on it and recently spent $4000! and now? I need answers! More
by genesiobonijunior
Employees Worked With
I don’t remember
June 30, 2023
Stephanie is the absolute best me being in the automotive industry myself she absolutely went over and beyond to help my father get into the Camaro, will def be sending clientele her way industry myself she absolutely went over and beyond to help my father get into the Camaro, will def be sending clientele her way More
by noahthompson0829
Employees Worked With
June 28, 2023
Bought my 3rd Kia from Stephanie and Eddie:) They are both so knowledgeable and great at making a deal go by fast and smoothly:) both so knowledgeable and great at making a deal go by fast and smoothly:) More
by keshaw
June 27, 2023
I had a wonderful experience with Jantzen Crook. She checked me in as soon as I arrived and kept me updated throughout the service appointment. My waiting time was minimal for the service that I req She checked me in as soon as I arrived and kept me updated throughout the service appointment. My waiting time was minimal for the service that I required. More
by Eric VanHuss
Employees Worked With
Jantzen Crook
June 21, 2023
I had a wonderful experience with Anitra. She's so kind and always does her best to help people get a car. She's so kind and always does her best to help people get a car. More
by rajahkey11
Employees Worked With
June 20, 2023
Came in for a service appt and wanted to visit with Stephanie and let’s just say she does what she does best and sold me a 2023 Kia Soul and I’m so excited and blessed! I absolutely love Stephanie and Stephanie and let’s just say she does what she does best and sold me a 2023 Kia Soul and I’m so excited and blessed! I absolutely love Stephanie and will recommend her to everyone:) More
by Kathy
Employees Worked With
Other Employees :
Jonathan Ascencio
