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Union County Kia - Service Center

Indian Trail, NC

4.6
903 Reviews

904 Reviews of Union County Kia - Service Center

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May 31, 2025

Friendly people. Very attentive and helpful. Service was good. Raquel is the best! Will keep talking my vehicle there. More

by BKWINEGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They could make an appointment in a few days to take care of my problem. Where very friendly people. More

by Davette1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Kevin got me in and out, with no appointment, because I was headed to the airport and had almost completely flat tire on my new Kia! As far as I'm concerned they went above and beyond I couldn't be a happ More

by vabbey72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Emma was wonderful. She knew what she was doing and helped me in everything I needed. More

by edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

It was good They always do a good job and in a timely manner and professional More

by Herbertmc
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Johnson
May 29, 2025

We bought our Sorento new at Union County Kia in 2017. Each interaction with the dealership was frustrating. Kevin obviously is not knowledgeable about the product or vehicles in general. I would not reco More

by ScammedByKia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Terrible service and overpriced. I had an appointment but it took them almost three hours for an oil change. Lost my business, not even an apology More

by rose.kirnan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t rremember
May 29, 2025

I always look forward to going to KIA service because I know Kevin because I know he will always take care of me and my car, even if it just for the DMV test. Even if I get there early, he will take my car More

by GLORIAJONES830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Friendly, good service, the tech was very knowledgeable, and I liked the inventory. Would highly recommend. More

by JIMMYFINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I trust them and the people in service are really nice People seem knowledgeable and caring for the most part More

by CAROLYN13
Recommend Dealer
Yes
Employees Worked With
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Johnson
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