Back

Union County Kia - Service Center

Indian Trail, NC

4.6
927 Reviews

927 Reviews of Union County Kia - Service Center

Sort by
June 20, 2025

I've taken my vehicle twice there, and the issue is still not fixed. Also, I reached out to my advisor and have yet to hear back, and it's been almost 1 week. Not to mention, I never received a courtesy foll More

by peayjiesha90
Recommend Dealer
No
Employees Worked With
Salena Dalerio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salena Dalerio
June 19, 2025

Emma was the sweetest lady and took care of all of my maintenance needed. I will only go to this dealership for service, the entire staff in service is great. Emma answered all of my questions and was gr More

by Troutfishmr.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Purchased a preowned vehicle a little over year ago. Had an issue that was handled a ove and beyond. Very pleased. More

by Cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Moskowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Raquel and the service dept staff are always polite and accommodating. Very pleased with the service. More

by hrc11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

They are very responsive and great team Over all we had a great service with union Kia service. More

by HDIDUGU
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Maynard
June 18, 2025

They are great I don't have any issues with them That's why I keep coming back to them More

by Godgotme9803
Recommend Dealer
Yes
Employees Worked With
Oft
June 18, 2025

They change my oil without actually putting any oil. I had to come back. Emma was somewhat helpful but her personality was not that friendly. More

by MENDOZABENEYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emma Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Appointment was 7;45am oil change oil & rotate tires found screw in tire which I approved to patch-brought car to leave they had not fixed tire- took 2 1/2 hours to complete service-I was waiting at the More

by jameslonderee1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Popeye
June 17, 2025

Well, for one the staff is always very nice polite and also the facilities always beautifully manicure More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

The Union County KIA is great for me because it is close to my home. Convenience matters to me since I normally schedule several stops on any given day. Because it’s close to home, I like scheduling early m More

by gwocasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...