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Union County Kia - Service Center

Indian Trail, NC

4.6
850 Reviews

850 Reviews of Union County Kia - Service Center

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January 24, 2025

I had a very Pleasant experience at the union county Kia dealership! They were extremely helpful and didn’t push me to purchase unnecessary things for my car! They are really sweet More

by MorganTurner1292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 23, 2025

The dealership was incredibly difficult to work with and not thorough in their assessment of the issues with my car. I ended up having to go another shop. They also made me feel like the problems I expe More

by thatguychrisw
Recommend Dealer
No
Employees Worked With
Emma
January 23, 2025

I was very pleased. They keep me informed about my car. They gave me a loaner to drive. I love KIA! More

by JEANINEBYRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 22, 2025

The staff is always friendly and provide detailed information. Everyone seems to be happy and enjoy their job. More

by MEL4BELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 22, 2025

Welcoming and friendly staff. Service time reasonable and progress provided via text messaging and website. More

by teekupatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 22, 2025

I have consistently been impressed with the level of service and support from the team at this dealership. Communication, timeliness and follow up have all been above top notch. More

by pauldamico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany from sales and Emma from service
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

January 22, 2025

Wouldn’t recommend this dealership to anyone Kevin is the service department was Awesome!! Far as everyone else 0. Will not go back there ever. I’ll drive hours away to get better service than I received her More

by TORRENCESIERRA012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Goode
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Salena Dalerio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ervin, Chris Crawford, Nathan Moskowitz
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 21, 2025

EVERYONE IN THE UNION COUNTY SERVICE DEPARTMENT WAS EXTREMELY PROFESSIONAL, COURTEOUS AND HELPFUL!!! GREAT DEALERSHIP ! More

by hollierinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Crawford
Mar 19, 2025 -

Union County Kia responded

Than you for the wonderful review Union County Kia

January 20, 2025

Amazing! They are always so willing to help and never rude or mean. They will answer any question you have and go above and beyond to help their customers. More

by Stacy.allen743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

January 20, 2025

Great customer service and accurate wait time. I was satisfied with the service done on my vehicle. More

by anijawright122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Callahan
Mar 19, 2025 -

Union County Kia responded

Thank you for the great review

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