Back

Union County Kia - Service Center

Indian Trail, NC

4.5
242 Reviews

242 Reviews of Union County Kia - Service Center

Sort by
April 01, 2023

Go see her for all your needs! She’s great at what she does and will go above and beyond to get you the service you need! More

by Lsabye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2023

Wonderful experience. Quick and efficient. Scott White does an amazing job of keeping you informed of the progress. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Union County Kia responded

Kate we appreciate the feedback regarding your wonderful experience with Scott and our team! We are grateful for the time you took to provide a shining review! Please take care and keep us informed as to how we may best serve you with your future automotive needs. Thanks again! Wishing you a wonderful week!

Feb 14, 2023 -

Kate responded

👍

January 15, 2023

Was a great experience purchasing our Kia and we have received excellent service from Union County Kia! Will always carry my Sportage there for service. The employees are evey friendly and helpful. More

by T Thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Union County Kia responded

Thank you for your kind comments about our staff here at Union County Kia. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have yourself a wonderful day.

January 13, 2023

Always excellent service! I drive from Florence, SC because I trust them to do a good job. More

by Ephoist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewaine Willaims
Jan 18, 2023 -

Union County Kia responded

Thanks a bunch for your kind words,. It's reviews like this that make us at Union County Kia excited to come into work every day

January 12, 2023

My service was excellent. It was easy to make the appointment. And the turnaround time was exceptional. Raquel communicated with me throughout the service and was pleasant to More

by metcalfjohnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Union County Kia responded

We appreciate the five stars! Thank you for rating and have a great day.

December 19, 2022

This dealership will scam you every chance they get back in service. My vehicle had an oil consumption issue prior to being out of warranty, the shop waited till it was out of warranty and then condemned my More

by Justice4Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Crawford
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

They’re really great at accommodating for repairs. My car’s horn suddenly went out and they replaced it for me for free under warranty. Process was seamless and will continue to go to this dealer for More

by Charlieg1196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Union County Kia responded

We appreciate the five stars! Thank you for rating and have a great day.

October 10, 2022

I arrived with no appointment. I was informed that my car would not be done for about two hours. That was fine with me, but the Television sucked. Would suggest you tune your t.v. More

by rbyaky642014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antavius Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

Raquel was extremely professional and kept us fully informed on the progress of the service visit. More

by machthr506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

Service rep. Dewaine was very professional and kept me informed all the way until my car was done. HIGHLY recommend UNION COUNTY KIA. waiting room and rest room w More

by gabrielnuzny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewaine Willaims
...
22
...