Union County Kia - Service Center

Be warned: you don't want to service your vehicle here. Horrible experience with the service department. I had an appointment for a simple oil change and my wait was 2.5 hours. And, after all that wait time Horrible experience with the service department. I had an appointment for a simple oil change and my wait was 2.5 hours. And, after all that wait time, they didn't put the car back together! Two bolts missing! If you aren't capable of a simple oil change, you have no business doing more costly repairs. The service manager didn't return my call. Poor customer service all the way around. So disappointed. More

terrible customer service last month from the service advisor, didnt get a synthetic oil change i bought the package for in advance, had to buy a new battery out of pocket on a 2 year old vehicle purcha advisor, didnt get a synthetic oil change i bought the package for in advance, had to buy a new battery out of pocket on a 2 year old vehicle purchased from them, got the upsell for my next maintenance package that's not even close to being due. old school terrible service experience. More

Went in for an oil change Thank you Scott for your awesome service. It was a delight talking with you. My husband and I are very happy with Union County Kia and love our late Thank you Scott for your awesome service. It was a delight talking with you. My husband and I are very happy with Union County Kia and love our latest purchase, third Kia for us. First at your dealership and we are grateful for the wonderful professional service we always receive there. We were in and out in less than an hour with was quite surprised by that considering we didn't even have an appointment. You guys really make your customers feel special. We appreciate that. More

Excellent Service Mr. White is very nice and is very professional to all his service customers. I would highly recommend Union County Kia for all your service needs. Mr. White is very nice and is very professional to all his service customers. I would highly recommend Union County Kia for all your service needs. More

An awesome car buying experience. 😀 My car buying experience was GREAT the staff was very polite and professional, upon my arrival I had every intention of leaving with a car. My past ca My car buying experience was GREAT the staff was very polite and professional, upon my arrival I had every intention of leaving with a car. My past car buying experience was terrible I had no desire to spend my entire day with a game playing salesman. The staff members Chris Williams, Mike Reed, and Brandon Patterson has changed my view of car buying, I will refer this Dealership to my friends, family and coworker . C.Crockett More

Recall Dave was so helpful and knowledgeable . He did an amazing job. Best service department. Quick work, wait time was not long at all. Highly recommend Dave was so helpful and knowledgeable . He did an amazing job. Best service department. Quick work, wait time was not long at all. Highly recommend More

Sales/service Sales and service are top notch. EJ is a pleasure to work with. No high pressure or, over the top promises. Straight shooters. Service dept. are proif Sales and service are top notch. EJ is a pleasure to work with. No high pressure or, over the top promises. Straight shooters. Service dept. are proifessionals and treat you with respect. More

sucks Would not repair under warranty with 3500 miles on it. Said it was up to me. Claim that I damaged the fuse block. This claim sucks and does not say mu Would not repair under warranty with 3500 miles on it. Said it was up to me. Claim that I damaged the fuse block. This claim sucks and does not say much for kia More

Great experience with Service Advisor Ed Hall. He went above and beyond to take care of a problem for me that happened after being dinged at the grocery store. Made a minor repair at no charge. He went above and beyond to take care of a problem for me that happened after being dinged at the grocery store. Made a minor repair at no charge. More

Stellar service experience. Amazing experience! Professional, detailed, and effective. From start to finish, you feel taken care of, comfortable and the experience has me coming Amazing experience! Professional, detailed, and effective. From start to finish, you feel taken care of, comfortable and the experience has me coming back when I visit my family in Matthews, NC. More