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Unique Auto Mall

South Amboy, NJ

4.4
347 Reviews

2090 NJ-35

South Amboy, NJ

08879

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Showing 347 reviews

April 14, 2025

I’m not an easy customer — I’m picky about color, comfort, and even the music playing in the background. But Vitaly nailed it. He listened, disappeared for five minutes, then came back with a blue Mi More

by Kenna Harfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitaly, Steve Simon
April 11, 2025

Sometimes I visit dealerships just to browse — it's a hobby. This place? Aesthetic goals. Every car looked flawless — no dust, no smudges, no lazy presentation. That BMW X6 could’ve been in a movie. I di More

by Willy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy
April 08, 2025

Not even joking — the espresso here was so good I forgot why I came in. I sat for ten minutes just enjoying the smell. Then I remembered: oh yeah, I’m here to buy a car. Honestly, the whole vibe is five sta More

by Vince Torrop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Ali Nadir
March 23, 2025

OMG - this was right out of a movie. The sleaze factor is massive. Trying to slam us into a car, offered almost nothing for our trade and when we tried to pay cash - tried to slam us int More

by me
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sasha the overpowering "mgr" open collar, gold chains
February 27, 2025

Unique auto Mall South Amboy, New Jersey. Stay clear of this place I purchased a vehicle in 2023 By the time you get to the finance guy They overpriced their vehicle Their liars Do More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrey Inotayev
December 19, 2024

they sold me a car with no catalytic converter and a tuner on the car. engine light went on and was told i need a oil changed just to find out i had other problems. i was told by the salesman i could re More

by Dianejb1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Simon, John Roberts, Andrey Inotayev, Ali Nadir
Jan 18, 2025 -

Unique Auto Mall responded

Hello. Besides the fact that we have agreed to install the catalytic converter in your vehicle, we also reviewed the phone calls and were unable to verify your accusation of the foul language. That being said, we still wish to apologize for any miscommunication and are glad we have agreed to resolve the matter. We await your vehilce drop off.

December 15, 2024

On September 23rd, Unique Auto Mall sold me a car without having the cars title or proper documentation. It has been 3 months since I bought the car, and I have been paying car insurance and car payments on More

by cabanpeter725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damon, Lenora, Vitaly, Steve Simon, John Roberts, Andrey Inotayev, Ali Nadir
Jan 18, 2025 -

Unique Auto Mall responded

Peter, I am happy we were able to finally get the corrected Title to you. Also confirming that for your troubled we issued you a refund of $2000. We don't always anticipate title errors and this one took longer than anticipated due to it being a Georgia title.

October 31, 2024

Drovetwo hours on a 3 hour trip to purchase a car. Only to get a call to tell me.The car had been sold the night before.Yeah, sent me emails text messages in phone calls confirming my appointment.What More

by mrbillspools
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ali Nadir
Jan 18, 2025 -

Unique Auto Mall responded

We sincerely apologize for the inconvenience. The vehicle was sold past 8pm when our receptionist leaves for the day. Therefore she could notify you until the next day. As you arrived prior to us opening we could not contact you. We are more than happy to reimburse you for your gas and talls, just contact us at help@uam35.com

September 28, 2024

Roland was the best helped me with everything necessary by the time he was done explaining I decided to make my purchase I will return and bring family to purchase. Thanks Roland. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Burke
September 27, 2024

My experience with this dealership has been nothing short of a nightmare, highlighting a culture of deceit and a stark lack of accountability. My salesperson, Willy, epitomized the dealership's corrupt ethos More

by NIHAR3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Willy
Sep 27, 2024 -

Unique Auto Mall responded

Good Evening. I have just ready your review and would like to get to the root of this problem as I have contradicting synopsis of this ordeal from you and the salesman. The issue that arose with the HUD on the car would be covered under the full factory warranty from the manufacturer. As we are no longer the owners of the vehicle, we would be unable to get the car serviced on your behalf. Thus you were instructed to visit any local dealer to address the issue. As per the second key, we always have the clients sign a form, which you signed, that states we will make our best efforts to provide a second key, however, in no way would guarantee you one (just as you mentioned in your review the statement of "if we have it, we will send it to you". Lastly, we have a direct helpline via email at help@uam35.com that all of our phone agents give out to any customer that has any issues of any kind. We have not gotten a single email from you. While I do apologize for any inconvenience you have encountered due to miscommunication with the salesman, it would be a stretch to call this unethical. Just because things were not done exactly how you wanted them, doesn't mean we don't strive to do the right thing with our customers. As far as the "we owe" form is concerned, all of your items are here and waiting to be shipped. Lastly, Willy showed your text messages to me and the way you spoke to him, I would have not taken as calmly as he has. I would like to speak with you in further detail, and you can reach me anytime at gene@uam35.com. Sincerely, Gene K, GM.

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