Unique Auto Mall

Amazing experience here.Yan was very helpful, I recommend making an appointment to see him.. Steve was also a pleasure to deal with, he goes above and beyond to get you the best rates. 👍👍 making an appointment to see him.. Steve was also a pleasure to deal with, he goes above and beyond to get you the best rates. 👍👍 More

Eugene was really great with his service. He helped us with insurance and made the whole process smooth. Highly recommended with insurance and made the whole process smooth. Highly recommended More

Steve was very helpful from the moment we walked in. he greeted us with a smile and showed us many cars until we landed on one. he made sure we left the lot with our car. staff was very helpful and profess greeted us with a smile and showed us many cars until we landed on one. he made sure we left the lot with our car. staff was very helpful and professional as well More

Yan was very helpful. The experience was amazing for as first time buyer. The whole process was fast and Shane did his best to make sure I go home with a car. He even helped me with insurance. Highly recom first time buyer. The whole process was fast and Shane did his best to make sure I go home with a car. He even helped me with insurance. Highly recommended More

Yan was very knowledgeable and answered all my questions. He made sure I left the lot with my car. Overall it was a great experience and highly recommended He made sure I left the lot with my car. Overall it was a great experience and highly recommended More

Here’s my experience.Was Referred to Unique Auto Mall by Here’s my experience. Was Referred to Unique Auto Mall by a salesperson at Prestige Auto Group because the BMW X5 that I wanted to purchase was avail Here’s my experience. Was Referred to Unique Auto Mall by a salesperson at Prestige Auto Group because the BMW X5 that I wanted to purchase was available at their “sister” lot. Husband and I with our kids, drove 15 mins to get to Unique Auto Mall and was greeted by a very friendly lady at reception. The showroom was pristine and very clean as was their vehicles out in the lot. Was introduced to Paulo my “sales-rep” who was kind and polite, I told him what car I was interested in getting and he brought it out for a test-drive. He parked the car near the front of the dealership right next to the windows near the flower bushes, we did a walk-around inspection and took the car for a test drive. I then went inside to “close-the-deal”. Paulo took all my financial information and as he was doing this, I informed him that I was already pre-approved through “Capital One Auto Finance” and he assured me that it would not be a problem. Once finished, he asked me to wait a few minutes while a”Manager” looked over the application. Now comes the interesting part. After waiting a few minutes, here comes “The Manager” Mickey a small-statured muscled man who by the looks of it had been in more than a few situations that would warrant for one to be buff….. I digress, anyhow, Mikey, with a loud boisterous voice announces to the whole showroom that my credit score was not good enough to purchase a $50k car. Not perturbed and knowing that he did not know that I had a pre-approval, I calmly told him that my score was good enough and that I had already received a a pre-approval from one of their preferred banks, “Capital One”. I guess this was the catalyst that lighted a fuse in Mikey, because now, he got even louder and rude. He announced again, to the whole showroom that that was not an approval but just some “numbers “ that did not include “dealer fees”, “state taxes”, “warranty”, “LoJack”, “gap insurance” and god knows how many “other fees”……. So, away he goes, huffing and puffing, and comes back with a “better deal” which included a higher down payment, monthly payment (than what I was pre-approved for) dealer fees LoJack and “state taxes”…… I calmly informed him that Idid not want extras (No Lo-jack, No gap insurance, no Warranty), but this did not sit well with “Huff-n-Puff Mikey”, who by now was like a Bull ready to gore a Matador. With “steam coming out of his nostrils”, he loudly stated, that no cars are to be sold without Lo-Jack and that he also had to make money and that this was a “great deal” he was presenting me. I then asked him to wait while I spoke to my husband about he “deal” ( he was waiting patiently in the car with the kids and I explained to him Mikey’s deal). I then turned to Mikey and told him that we would think about this ”great deal” and stood up to get ready to leave….. Mikey did not like this at all, and he wanted to bait me into a “better deal” which took him about 5 mins to come back with. Seeing that I was not budging and taking “bait”, he angrily walked away, shouting at me and announcing to the whole showroom again, that he was down to his best deal and that “sweetheart, you should take it or leave it, coz that’s the best I can do”. Well, by now “this sweetheart” had had just about enough of this guy, so I gathered my paperwork and waddled my 7- month pregnant self out of this ridiculous dealership with my head held high, knowing that I had dodged a big-bullet. Come to later find out that theme bmw x5 had been in a collision and that the side that was hidden in the bushes while doing the inspection was the side that had been damaged, thus the reason why Paulo, had parked it next to the bushes….. My last parting words of advice to potential buyers: DO NOT BUY FROM Unique Auto Mall or Prestige Auto Group! They are scammers who will get every penny out of un-knowing naive buyers who do not know any better. Would proudly give them a Negative Star Raging if it was available. BEWARE! SCAMMERS with BAD CUSTOMER SERVICE. More

Let me tell you about what these dirt bags did. My beautiful wife finished paying off her 2017 Honda Accord Touring and wanted to trade it in for a nice 2019 Acura MDX. Told her the truck was mint no beautiful wife finished paying off her 2017 Honda Accord Touring and wanted to trade it in for a nice 2019 Acura MDX. Told her the truck was mint no problems and still had factory warranty. After adonis helped sell her the car it didnt even make it a day after she signed and got financing. Dashboard lit up like a christmas tree charging system failure needed a Jumpstart the next morning. Took to a real acura dealership under warranty to see whats wrong and guess what? The car is not in good shape. Their vehicle report showed 1 accident no airbags deployed. Low and behold acura verified with 100% certainty they had in fact deployed and there was significant structural damage cracked motor mounts(the things that keeps the engine in place!!!) damage to the charging system electrical problems and a dead steering wheel no horn no buttons work nothing. They sold her a big fat rat. And the manager the only one with a sliver of a conscience was the only reason im not giving 1 star. He knew exactly what he did selling that car and bought it back and reversed the finance. But thats not all. They had already sold my wifes trade in so now she doesnt have a car and if i didnt work nights we would really be in a bind. To think that a dealership could, and in fact did, sell a car with structural damage and take advantage of a mother sitting there with my 6 year old son and let them drive off the lot with that car.. i mean how low can you go. If you're a man, and I mean a real man or woman, with a mother or a son daughter or wife and you would do anything for your family do not let them roll the dice with their life by buying a car from these animals. Some things are more important than making a buck. Unique automall VPLP More

Beware!! This place is managed by an excon!! A tiny little guy named "Mikey" Mike Martinez who claims to be the manager is actually a thug wannabe!!. Went in to get a car with trade in and actually met little guy named "Mikey" Mike Martinez who claims to be the manager is actually a thug wannabe!!. Went in to get a car with trade in and actually met some nice staff members. However, during negotiations a "manager" was called to supposedly close the deal. The experience went from very pleasant to extremely rude within 1 minute of the Mike Martinez sitting on the table. Simply because we wanted to point out a calculation error on their price breakdown. He went into explitive laced tirade and we had to leave the premises abruptly due to him beign utterly rude and his using of extremely obscene vulgar. A great deal of self restraint was made to risk whopping his xxx and getting arrested. If you have dignity and self respect by all means avoid this place at all cost. Yan Chertok the Dunhill group owner would be notified of this disgusting behavior. More

Purchased a beautiful vehicle, surprise for my husband. It was a taught negotiating, but bottomline was good for my, so left happy, and my husband was very happy. Was dealing with Alex, he did a good job, It was a taught negotiating, but bottomline was good for my, so left happy, and my husband was very happy. Was dealing with Alex, he did a good job, Capital One at 2,65% We will be back More

Brought a car here three months ago and still haven’t received my registration yet when I call they purposely don’t answer phone or if I do get through they give me the run around. Honestly I wish I neve received my registration yet when I call they purposely don’t answer phone or if I do get through they give me the run around. Honestly I wish I never went to this dealer worst experience ever!!!! More