Unique Auto Mall

Fees. While that is all that is needed to be said, I'll say some more: I recently visited Unique Auto Mall to view a 2011 BMW M3 that was advertised for $22,890. What was not advertised were the fees; to t say some more: I recently visited Unique Auto Mall to view a 2011 BMW M3 that was advertised for $22,890. What was not advertised were the fees; to the tune of approximately 20%. They wanted to charge a Destination Fee, a Delivery Fee, a LoJack Fee and I believe there might have been another fee. The total price came out to $29k. The funny part is that the car was a trade-in. It didn't cost them anything to bring this used car onto their lot. I'm not sure if that included tax/title/tags or not so I deducted tax and that comes out to about 20% in fees. After some haggling I got the car down to $24.5k, which is honestly a fair price, however they wouldn't sell it for the advertised price as they still required a $1300 delivery fee and $695 Lojack fee. I drove a 6 hour round trip to see this car and left in the same car I arrived in. The only reason I've given this review 2 stars is because the car was as described. On top of this, I never got to test drive the car as they wanted to make a preliminary deal. Odd, but fine. That's when I discovered the fees. Meanwhile, another salesman "borrowed" the keys to the M3 and gave another couple a test drive. He even had them leave through the one-way entrance so his bosses wouldn't see he was trying to sell the car out from under my salesman. Truly a cut-throat group of people I want no part of. More

Me and my wife purchased a nice Audi A4, Premium Plus. This dealer has amazing selection, gorgeous! Thanks Alex, Omar for helping with purchase. CapitalOne pre-approval welcomes you in Unique Auto This dealer has amazing selection, gorgeous! Thanks Alex, Omar for helping with purchase. CapitalOne pre-approval welcomes you in Unique Auto More

Got a beautiful Escalade from Alex. He did a great job, helped our family to get a new big truck! Car is nice and clean. We are very happy helped our family to get a new big truck! Car is nice and clean. We are very happy More

Hola! Gracia dealership! Gracia Alex - help our family to purchase Escalade, beautiful car we in love with it! Big family - big truck. Good job, we are happy purchase Escalade, beautiful car we in love with it! Big family - big truck. Good job, we are happy More

Got a nice 2020 Volvo XC60 here. Was shopping for around a month, then found this car, scheduled an appointment test drove it and made a deal. Fair deal, great car. Nice people, thank Alex and Mike - guys w a month, then found this car, scheduled an appointment test drove it and made a deal. Fair deal, great car. Nice people, thank Alex and Mike - guys were very funny! More

Worst piece of xxxx dealership ever. Nobody there knows xxxx about customer service. I been waiting 6 months for tags and now they admitted to losing my paperwork. xxxxin worthless people xxxx about customer service. I been waiting 6 months for tags and now they admitted to losing my paperwork. xxxxin worthless people More

Worst dealership every. Poor customer service!!! Waited 2 months for my plates and registration. They honor nothing! They falsely advertise cheaper cars and charge more! months for my plates and registration. They honor nothing! They falsely advertise cheaper cars and charge more! More

I purchased a 2018 GMC ACADIA from Unique Auto over 30 days ago. I do not have my Registration & license plates that I paid for. My temporary Plates have expired and I keep getting pulled Over! Also I had days ago. I do not have my Registration & license plates that I paid for. My temporary Plates have expired and I keep getting pulled Over! Also I had to replace my brakes, tires and my amplifier for my radio all had to be replaced along with only receiving one key fob for the vehicle all of these items where purchased out of my pocket. I am not sure what is going on over there but its not up to a prestigious title. I want what I paid for! More

Guys, idk what’s wrong with you....I have bought 7 cars before is used car dealerships - this one was my best experience! Read comments before my trip - recommendation: don’t ask stupid questions, cars are before is used car dealerships - this one was my best experience! Read comments before my trip - recommendation: don’t ask stupid questions, cars are super nice, deal - you should in a dealership, whatever you fight - it’s your! I win them, Alex you was soooo good, pleasure for you. Greg👍🏻 More

Dreams come true Awesome place, all you dreams come true! You don't even need to call them, ask questions. Just drive there, car you see online - is on the lot, in a s Awesome place, all you dreams come true! You don't even need to call them, ask questions. Just drive there, car you see online - is on the lot, in a super good shape! Thank you guys, that make my dreams come true...Alex and Yan More