United BMW
Alpharetta, GA
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My whole experience from start to finish was A1, I could have not asked for a better! Everyone was very welcoming and friendly to me and my 6 year old daughter! Thank you to all at United BMW!! My BMW Ex have not asked for a better! Everyone was very welcoming and friendly to me and my 6 year old daughter! Thank you to all at United BMW!! My BMW Expert, Mukhamed Ismail, was top notch! He was proficient, knowledgeable about my process, and demonstrated so much patience with any questions and concerns. He made my whole experience easy, quick and seamless! Gianni Fermin, my Finance Manager, was awesome! He too was very knowledgeable of products, questions and concerns I had.. made my experience with Finance very quick and painless! Again, thank you! Sonia More
I recently contacted United BMW by chat about fixing a door handle. I left contact information and got no reply. Few days later reached back to text chat and they said they would be in touch. NOTHING. The door handle. I left contact information and got no reply. Few days later reached back to text chat and they said they would be in touch. NOTHING. Then few days later I called. Left info. ( it was closing so staff leaving). No call back.. So I called back and left message with someone to call me back about my need for a quote to change out a torn driver handle. And 4 days later nothing. I am also in their system as I have had service there before. But this is absolutely horrible customer service. I even bought one of my cars there too. Won't do that again! I have a 434i but will look into Mercedes for my next car. More
Sales personnel are very responsive and very professional. Dennis S. was a pleasure to deal with, Although I live out of state, the purchase was very easy. professional. Dennis S. was a pleasure to deal with, Although I live out of state, the purchase was very easy. More
Fourth car purchased from United BMW. Always surpasses my highest expectations. Conrad BANDOO is the best. Management, finance, and service excels in efficiency and knowledge. Always trea Always surpasses my highest expectations. Conrad BANDOO is the best. Management, finance, and service excels in efficiency and knowledge. Always treated with respect at every visit. Great people and organizations to do business with. More
Nate was my sales rep and he was great. He was very professional curious and gave me the best car buying experience I've ever had. The finance manager was also great and the facility is s He was very professional curious and gave me the best car buying experience I've ever had. The finance manager was also great and the facility is state of the art. More
Amazing customer service experience! Amazing vehicles! Charles was such an awesome person to work with! He is hands down the best sales person we’ve ever worked with. Amazing vehicles! Charles was such an awesome person to work with! He is hands down the best sales person we’ve ever worked with. More