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United BMW

Alpharetta, GA

4.8
815 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

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Showing 815 reviews

July 27, 2022

My whole experience from start to finish was A1, I could have not asked for a better! Everyone was very welcoming and friendly to me and my 6 year old daughter! Thank you to all at United BMW!! My BMW Ex More

by Slucas0510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukhamed Ismail, Kahlil Stevenson, Gianni Fermin, Friendemic Reputation
Jul 28, 2022 -

United BMW responded

Hi, Sonia. Thank you so much for the top notch review. The team is glad your experience was wonderful. Please come back and see us at United BMW. Safe travels on the road ahead.

July 26, 2022

I recently contacted United BMW by chat about fixing a door handle. I left contact information and got no reply. Few days later reached back to text chat and they said they would be in touch. NOTHING. The More

by buildernatlanta
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Jul 27, 2022 -

United BMW responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit with us here at United BMW and I would like the opportunity to discuss your experience with our customer service. Can you please send your contact information to me? I look forward to hearing from you. Bryan White Service Manager United BMW bwhite@penskeautomotive.com

July 23, 2022

Excellent customer service from our sales associate Nelson. There is a definite reason he has so many repeat customers! More

by vdowling1025
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Gonzalez
Jul 25, 2022 -

United BMW responded

Hello dear customer, our team is happy to read that you had a positive appointment with our employees. We very much appreciate your preparing this exceptional review online here for United BMW.

July 20, 2022

Sales personnel are very responsive and very professional. Dennis S. was a pleasure to deal with, Although I live out of state, the purchase was very easy. More

by Pops
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carvajal, Dennis Souffront
Jul 20, 2022 -

United BMW responded

Thank you for choosing United BMW! We are happy to know that you enjoyed such an easy purchase, even from out of state. Thanks again for your recommendation.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW to do business with. We are happy to know that our Sales Team was responsible and professional during your vehicle purchase, even from out of state. Have a wonderful day.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW! We are happy to know that you enjoyed such an easy purchase, even from out of state. Thanks again for your recommendation.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW to do business with. We are happy to know that our Sales Team was responsible and professional during your vehicle purchase, even from out of state. Have a wonderful day.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW! We are happy to know that you enjoyed such an easy purchase, even from out of state. Thanks again for your recommendation.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW! We are happy to know that you enjoyed such an easy purchase, even from out of state. Thanks again for your recommendation.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW to do business with. We are happy to know that our Sales Team was responsible and professional during your vehicle purchase, even from out of state. Have a wonderful day.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW! We are happy to know that you enjoyed such an easy purchase, even from out of state. Thanks again for your recommendation.

Aug 23, 2022 -

United BMW responded

Thank you for choosing United BMW to do business with. We are happy to know that our Sales Team was responsible and professional during your vehicle purchase, even from out of state. Have a wonderful day.

July 20, 2022

Fourth car purchased from United BMW. Always surpasses my highest expectations. Conrad BANDOO is the best. Management, finance, and service excels in efficiency and knowledge. Always trea More

by Krpool
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Bandoo
Jul 21, 2022 -

United BMW responded

I am pleased to earn this rating because you had such a wonderful purchase with our Sales Team. Thanks for furnishing this marvelous endorsement about United BMWr. Thank you for your patronage. Enjoy your new ride!

Jul 21, 2022 -

Krpool responded

From : Conrad .B ,,,,,Thanks Ken your business is always welcomed here with me .what ever i can do for you or your family and friends will be my pleasure to help and thank you as always.

July 19, 2022

Eddie and Matas were great to work with. I would absolutely recommend United BMW to others in the future. More

by Danielstipetich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aganov, Matas Danorovicius
Jul 20, 2022 -

United BMW responded

Daniel, thank you for taking the time to share your five-star review, it means a lot. Our job at United BMW is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

July 15, 2022

Jean was very attentive pleasant and professional. He took the time to understand my needs and delivered. More

by Ldanzieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Maurilus
Jul 18, 2022 -

United BMW responded

Thank you for your fantastic feedback. It's great to read that our Sales Team presented you with an attentive and professional car-buying experience. We're glad we could be of service to you here at United BMW and please contact us if you have further questions or needs.

July 14, 2022

Kennedy and Gianni were both amazing! ! from beginning to the end there were no complaints. More

by SW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kennedy Adams, Gianni Fermin
Jul 14, 2022 -

United BMW responded

Thanks for taking the time to leave us this review of your experience here at United BMW. It is a pleasure to read that our team was amazing during your visit with us. We would be delighted to assist you again.

July 12, 2022

Nate was my sales rep and he was great. He was very professional curious and gave me the best car buying experience I've ever had. The finance manager was also great and the facility is s More

by jdintegrations3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Jul 13, 2022 -

United BMW responded

United BMW thanks you for the 5-stars and feedback. We are glad your experience was great. Safe travels.

July 03, 2022

Amazing customer service experience! Amazing vehicles! Charles was such an awesome person to work with! He is hands down the best sales person we’ve ever worked with. More

by Keisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Jean-Charles, Gianni Fermin
Jul 05, 2022 -

United BMW responded

Hello Keisha! Thank you for sharing your wonderful review with us here at United BMW. Our Sales Team strives to provide you with amazing customer service during your visits. We look forward to assisting you again in the future.

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