Back

United BMW

Alpharetta, GA

4.8
816 Reviews

1501 Alpharetta Highway

Alpharetta, GA

30004

Directions

By Type

Showing 816 reviews

July 03, 2022

Amazing customer service experience! Amazing vehicles! Charles was such an awesome person to work with! He is hands down the best sales person we’ve ever worked with. More

by Keisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Jean-Charles, Gianni Fermin
Jul 05, 2022 -

United BMW responded

Hello Keisha! Thank you for sharing your wonderful review with us here at United BMW. Our Sales Team strives to provide you with amazing customer service during your visits. We look forward to assisting you again in the future.

June 30, 2022

Jessie Castaneda is great! ! Excellent customer service! Enjoyable easy transaction! Highly recommend to anyone looking for a new or used car! More

by SHatchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Castaneda
Jul 04, 2022 -

United BMW responded

Hello, All of us are delighted to know that you received excellent customer service. We appreciate your recommendation and we hope that you are enjoying your purchase. Thank you for choosing United BMW.

June 28, 2022

Awesome experience! !! The dealer, Che Hall, is very personable and professional which made our decision to purchase a much easier one. More

by Benita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Hall
Jun 29, 2022 -

United BMW responded

United BMW is delighted to earn this rating because you had a positive purchase with our Sales Team. Thanks very much for submitting this polite endorsement. Thank you for being our customer.

June 28, 2022

The entire team at United were and continue to be a pleasure to work with. Brian was fantastic to work with as my Sales Advisor and target for endless questions and texts. Not to mention how he went th More

by psbrandenburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jul 01, 2022 -

United BMW responded

Hello dear customer, we are glad to go the extra mile for you and are so grateful for your kind review. Thank you so much and please come back to see us here at United BMW.

June 24, 2022

Great car buying experience. Delivered everything as promised and they made the process pretty easy. Would recommend. More

by Antona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch and Charles Evans
Jun 26, 2022 -

United BMW responded

Hi Antona, we are glad to learn that you had a great car buying experience with our Sales Team. Thank you for sharing your review with us, and thank you for recommending United BMW.

June 23, 2022

Customer service was excellent and made our car buying experience easy from start to finish. More

by Natalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate (sales) 5 stars
Jun 24, 2022 -

United BMW responded

Hello Natalie. We are glad to learn that our Sales Team provided you with excellent customer service and made the car buying experience easy for you from start to finish. We value your business at United BMW and hope to see you again soon.

June 20, 2022

Sooooo easy! Wasn’t looking to purchase on first visit but the process was so incredibly easy with no pressure. Went home with exactly what I wanted!! Refreshin More

by Teri651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sinsley
Jun 20, 2022 -

United BMW responded

Thank you so much for this great rating. United BMW is happy to hear we could find you the perfect vehicle with no stress included! Our dealership hopes to serve you again.

June 19, 2022

Excellent service and dealers I will definitely recommend BMW in Alpharetta GA to everyone looking More

by Jacquell
Recommend Dealer
Yes
Employees Worked With
Kahlil Stevenson, Dennis Souffront
Jun 20, 2022 -

United BMW responded

Hello Jacquell. We are happy to know that you had an excellent experience with us here at United BMW. We appreciate your business.

June 18, 2022

We were very pleased with the help and advise Brain provided and his continued support. If there was an opportunity for the dealership to improve would be in the area of a comfortable delivery area. More

by Left out
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epstein
Jun 18, 2022 -

Left out responded

If there was an opportunity for the dealership to improve would be in the area of a comfortable delivery area. We picked up the car on Friday afternoon of 6/17/22, around 2 PM. It was 97/98 degrees and no shade or cover to get out of the sweltering heat. For a dealership that sells around 500 cars a month, a comfortable delivery area is very important. The car was for my wife so she and Brian were in the BMW Z4, and I waited inside the showroom while Brian covered the vehicle orientation.

June 18, 2022

The best thing about that purchase was that my car was delivered to the showroom in a perfect time that met my schedule and of course with the assistance of Garvin everything was up to my expectations! Th More

by Walid Abdalla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garvin Cecil
Jun 23, 2022 -

United BMW responded

Walid, congratulations on your new vehicle! We are so glad to have had the opportunity to work with you and meet your expectations here at United BMW. Thank you for being an amazing customer with us and we hope you will contact us if you have any future automotive needs.

...
24
...