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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
207 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 207 reviews

November 19, 2025

Excellent work and great customer care! Everything about the car service was awesome Thanks for everything ! More

by Manuel Valentin Padilla
Recommend Dealer
Yes
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Dec 22, 2025 -

Universal GENESIS responded

Manuel, at Universal Genesis, our top priority is ensuring every customer leaves happy with their purchase. We're pleased to hear that we made your experience a great one. It was our pleasure to assist you, and we appreciate your thoughtful review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 19, 2025

Always nice people. Friendly people except I had 4 salesman bugging me about trading my car. It was the worst visit in 6 years! More

by RDONES77
Recommend Dealer
Yes
Employees Worked With
Victor
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Dec 22, 2025 -

Universal GENESIS responded

We’re so glad to hear you had a fantastic experience at Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 19, 2025

Great service Done Awesome service Done ? ? Yep ?? ?? ?? ?? ?? ?? ?? More

by lrod1466
Recommend Dealer
Yes
Employees Worked With
Collins
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Dec 22, 2025 -

Universal GENESIS responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Genesis. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 19, 2025

Excellent service and quickly Juan Rincon very very attentive, courteous and very knowledgeable. Great! Awesome More

by Berniergloria1
Recommend Dealer
Yes
Employees Worked With
Juan Rincon
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Dec 22, 2025 -

Universal GENESIS responded

Thank you so much for choosing Universal Genesis! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 19, 2025

Staff was very helpful when I sent my mother to get the car serviced I have a full warranty on the car so I wasn't given clarification about my tire rotation / alignment I do wish I was emailed with the th More

by Pelecypher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Universal GENESIS responded

Here at Universal Genesis, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience with Jennifer and Marikeyla, it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 09, 2025

Amazing Staff, Great Customer Service, Quick and Easy Process. If you are interested in buying a Genesis you have to see Jennifer at Universal Genesis More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy King
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Sep 09, 2025 -

Universal GENESIS responded

Thanks for your feedback on your recent visit to Universal GENESIS. It's great to hear that we were able to assist you and that you had such a positive experience.

April 16, 2020

Asked to be contacted and after 48 hours, no response. I wanted to buy a G80 and was told a person would contact me. I followed up twice and still nothing. Time to move on to another company. More

by Mikevigh
Recommend Dealer
No
Employees Worked With
Customer service text and web chat
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