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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
661 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 661 reviews

June 19, 2026

Excellent customer service. Nick was very helpful and knowledgeable about the car I wanted. Would recommend More

by Sjoseph117
Recommend Dealer
Yes
Employees Worked With
Nick Gomez
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Jun 19, 2026 -

Universal GENESIS responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal GENESIS are glad to have you as a customer.

June 19, 2026

Marissa was attentive, explained the process and great overall service My vehicle was taken care of and I was told how long it would take. Marissa made sure I was informed throughout the entire process More

by ramosmiguel76
Recommend Dealer
Yes
Employees Worked With
Marissa Rivera
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Jun 19, 2026 -

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 19, 2026

Michael was great, he took care of business in a timely, attentive and very informative fashion. More

by anthonyocasio05
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
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Jun 19, 2026 -

Universal GENESIS responded

Thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 18, 2026

Professional, kind, fast service I felt that the customer service agents were thorough and honest and were very much interested in making sure I received excellent customer service More

by cpemberton67
Recommend Dealer
Yes
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Jun 19, 2026 -

Universal GENESIS responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal GENESIS!

June 18, 2026

Professional, kind, fast service I felt that the customer service agents were thorough and honest and were very much interested in making sure I received excellent customer service More

by cpemberton67
Recommend Dealer
Yes
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Jun 19, 2026 -

Universal GENESIS responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2026

Buena atención, repuesta rápida, áreas cómodas, snack, café, Buena atención, repuesta rápida, áreas cómodas, snack, café, diálogo acertivo, fue más rápido de lo que esperaba, More

by ramirey10
Recommend Dealer
Yes
Employees Worked With
Fidel crespo
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Jun 18, 2026 -

Universal GENESIS responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 18, 2026

Dealership is good just need to put outlets and phone charging ports in the showroom area where all the seating and tables are More

by Jtpalmman2000
Recommend Dealer
Yes
Employees Worked With
Jotzam
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Jun 19, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

June 18, 2026

The manager said: We can't lose money to sell you a car. .. There is not professional! More

by chirutavitalie8
Recommend Dealer
No
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Jun 18, 2026 -

chirutavitalie8 responded

The manager said: We can’t lose money to sell you our car… There is not professional!

Jun 22, 2026 -

Universal GENESIS responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 18, 2026

Everything went great. I was kept informed and had no issues. Alexsandra was very helpful More

by Gambit
Recommend Dealer
Yes
Employees Worked With
Alexsandra Daghinian
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Jun 18, 2026 -

Universal GENESIS responded

Thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 18, 2026

Very fast and delightful The service was well timed and they were very friendly and informative on any issue they were present in my car and helped me with options to resolve them More

by chrisdixon0446
Recommend Dealer
Yes
Employees Worked With
Marissa Rivera
Report | Print
Jun 18, 2026 -

Universal GENESIS responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal GENESIS are glad to have you as a customer.

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