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Universal GENESIS
Orlando, FL
1,397 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience.
Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,398 reviews
November 06, 2026
I came in for an oil change and needed a recall fixed. Carlos was transparent about the timing and cost. Although the service department was full, it did only take 5 hours. Carlos was transparent about the timing and cost. Although the service department was full, it did only take 5 hours. More
by Destany1208
Verified CustomerEmployees Worked With
Carlos Mejia
November 05, 2026
Great service and work. On time and prompt pickup. Will recommend and use again for sure On time and prompt pickup. Will recommend and use again for sure More
by Leo_gampa
November 05, 2026
Can't say enough good things about Universal and especially Justin. You The company and Especially Justin made the entire process a walk in the park. You don't want to lose this guy. especially Justin. You The company and Especially Justin made the entire process a walk in the park. You don't want to lose this guy. More
by fixlere
November 05, 2026
My experience was very good all 3 times. The first time was an alignment then a recall and now transmission fluid change. The first time was an alignment then a recall and now transmission fluid change. More
by Kemar8433
Employees Worked With
I don't remember. But he as helped me 3 times now ??
November 05, 2026
It was fine. They fixed the factory issue because a cable was loose. It came back because the other end was also loose and they fixed it again and no issues since They fixed the factory issue because a cable was loose. It came back because the other end was also loose and they fixed it again and no issues since More
by jessie.rosias
November 04, 2026
horrible, poor service If you take your car in for a recall and ask them to replace the windshield wipers—a service you pay for—why do you have to make a separate appointment when the car is already the recall and ask them to replace the windshield wipers—a service you pay for—why do you have to make a separate appointment when the car is already there? I also had an oil change done, but they didn’t replace the filters, even though I asked them to. It’s a disaster, and the staff are rude. More
by hierroj0126
Employees Worked With
Carlos Mejia pero no es por el son los mecánicos
