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Universal GENESIS

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.3
1,061 Reviews
UNIVERSAL GENESIS: STEEPED IN LUXURY, DRIVEN BY INNOVATION The Genesis lineup is graced by three elegantly and expertly crafted sedans: the Genesis G70, G80,and G90 as well as the GV80 SUV and the award winning GV70 SUV. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, GV80 or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience.
Contact Dealership

12801 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 1,061 reviews

August 31, 2026

I always go there to maintain my car . The only thing I will mention is that the people from car detailing need to be replaced for a good crew.I know the dobt belong to the dealer, but the More

by vmgomez2018
Recommend Dealer
Yes
Employees Worked With
dont remember . Was a woman , she treated me very good
Print
August 31, 2026

Car sat 3 hours before checking on vacation and told them 8am to 4 pm More

by jmurphsr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writers
Print
August 31, 2026

Greeted and checked in Pretty quick. Mario treated me well and kept me updated on vehicle. Have dealt with him before and I try to schedule any service with him. More

by scarecrow2
Recommend Dealer
Yes
Employees Worked With
Mario Medina service agent
Print
Aug 31, 2026 -

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 31, 2026

Super thorough, informative, helpful, and polite. Also, the staff inside was wonderful. We got lunch while we waited and the cashier was delightful! More

by JuliForsythe
Recommend Dealer
Yes
Employees Worked With
Patel
Print
Aug 31, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

August 31, 2026

Staff was willing to assist, and very open with the process. The waiting room was clean and organized. More

by lestery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marikeyla Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2026

No no no no no no no no. No no no. No no no. No More

by ashleig.stat-ton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Print
August 31, 2026

Thanks Mario for the great customer service! I look forward to doing business with you again. More

by ja_caro421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Medina
Print
Aug 31, 2026 -

Universal GENESIS responded

Thank you for choosing Universal GENESIS. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2026

Went in due to barro issue and had a issue with my baby Camilo went above and beyond to have my car diagnosed in a timely manner. Definitely caring for a customer when going through a situation and helping More

by sumartinez528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camilo
Print
Aug 31, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

August 28, 2026

Excelente experience specific with the finances department They get me the payment I wanted and every question was answered for me More

by Chelimiro
Recommend Dealer
Yes
Employees Worked With
David Rodríguez
Print
Aug 29, 2026 -

Universal GENESIS responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Universal GENESIS.

August 28, 2026

Very good, very quick, and very professional. He made my experience feel like I was in a trusting environment. More

by zavierlazo
Recommend Dealer
Yes
Employees Worked With
Ian Saitta
Print
Aug 28, 2026 -

Universal GENESIS responded

Thanks for sharing about your experience with Universal GENESIS. We appreciate your business and hope to see you again soon!

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