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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
December 21, 2017
They work with you Everyone was nice and welcoming, we were able to get a car despite my family being difficult and picky. We even got a good deal and they have been cal Everyone was nice and welcoming, we were able to get a car despite my family being difficult and picky. We even got a good deal and they have been calling every once in a while to check if everything is okay. It was our second time getting a car from there. More
by drayxa
Verified CustomerEmployees Worked With
Christian
December 20, 2017
Supportive and professional personnel Very well served during the negotiation time. Carlos was very professional and considerate with me, thank you very much. I am looking forward to retur Very well served during the negotiation time. Carlos was very professional and considerate with me, thank you very much. I am looking forward to return and buy or lease another Hyundai. More
by CYUDELMY
Employees Worked With
Carlos Roman
December 19, 2017
Thanks Had a little issue in the beginning, but we worked out everything at the end. Long story short, I’m happy with the new purchase I got. Had a little issue in the beginning, but we worked out everything at the end. Long story short, I’m happy with the new purchase I got. More
by bhazeltonglenn
December 16, 2017
Great experience I really enjoyed dealing with James and will tell everyone I know to buy a car from him at the universal Hyundai Orlando dealership in central florida I really enjoyed dealing with James and will tell everyone I know to buy a car from him at the universal Hyundai Orlando dealership in central florida. More
by vmunzial72
Employees Worked With
James Stelling
December 16, 2017
Never again Do not believe anything the salesman say regarding vehicle equipment. They have no idea what features the cars are equipped with. Wish I could return Do not believe anything the salesman say regarding vehicle equipment. They have no idea what features the cars are equipped with. Wish I could return the vehicle More
by sctrojanfan30
Employees Worked With
Others but don’t remember name, Pablo Zapata
December 16, 2017
Santa Fe Come from Puerto Rico to buy a car for my family, found the right car for the right price. Very happy. Will be coming back for service and future cars Come from Puerto Rico to buy a car for my family, found the right car for the right price. Very happy. Will be coming back for service and future cars for the family More
by luis__pratt60
Employees Worked With
Nick Gomez
December 15, 2017
Satisfied and happy Great service , professional Sales people . Friendly staff and helpful . Over all very Nice . Fast service , No issues , thor was Great Sales person t Great service , professional Sales people . Friendly staff and helpful . Over all very Nice . Fast service , No issues , thor was Great Sales person to help me , and easy to talk and understand My needs More
by dannyhauser90
Employees Worked With
Thor Thorrisson
December 15, 2017
Brand new car Nicolas gomez was an amazing salesman, made me feel like he was really listening to my needs in a car and that’s exactly what he got me. Recommend him Nicolas gomez was an amazing salesman, made me feel like he was really listening to my needs in a car and that’s exactly what he got me. Recommend him to anyone, very friendly and speaks both enlgish and Spanish for anyone of Spanish language More
by Vanessa123
Employees Worked With
Nicolas Gomez
December 15, 2017
Good service Went there looking for a certain vehicle for my son and with the salesperson's help found a better, brand new 2018 car at a really good price. Went there looking for a certain vehicle for my son and with the salesperson's help found a better, brand new 2018 car at a really good price. More
by richardperez1391
Employees Worked With
Steven Rivera
December 14, 2017
Excellent Customer Service The salesman was helpful in talking me through my issues and concerns. The dealership handled all paperwork in a timely manner. Great experience! I The salesman was helpful in talking me through my issues and concerns. The dealership handled all paperwork in a timely manner. Great experience! I would highly recommend Universal Hyundai for purchasing a vehicle. More
by jucojo
Employees Worked With
Jordan Grabowski
