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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
June 10, 2017
Very Happy!! I love my new car! Ralph went above and beyond to help make me the owner of my new car! Isaac was very friendly and professional. Isaac went over ever I love my new car! Ralph went above and beyond to help make me the owner of my new car! Isaac was very friendly and professional. Isaac went over every detail and made the buying experience stress free. I will highly recommended him and the dealership to my friends and family. More
by katlam323
Verified CustomerEmployees Worked With
Ralph Simon and Isaac Reyes
June 10, 2017
Excellent service. Very courteous and knowledgeable employees. I will recommend to any family member or friends. Carlos Garces and Chris Cham both are excell service. Very courteous and knowledgeable employees. I will recommend to any family member or friends. Carlos Garces and Chris Cham both are excellent employees, Iam very grateful to both of them. More
by pabmer68
Employees Worked With
Carlos Garces, Chris Cham
June 10, 2017
Amazing Completely perfect experience. Manny was completely professional in assisting us in not one purchase but 3 as well. My husband, myself and my mother b Completely perfect experience. Manny was completely professional in assisting us in not one purchase but 3 as well. My husband, myself and my mother both bought vehicles and we could not be happier. More
by isabelguillot
Employees Worked With
Juan colon, Manny Flores
June 10, 2017
Always A Pleasure It is always a great experience when dealing with Universal Hyundai. I am always treated with respect and never feel pressured. I know any of my quest It is always a great experience when dealing with Universal Hyundai. I am always treated with respect and never feel pressured. I know any of my questions will be answered quickly and honestly. More
by aubrey_mastin
Employees Worked With
Carlos De Jesus
June 10, 2017
joe fantastic dealership to work with, salesperson answered all question and showed every thing on the car and closed the deal all paper work completed in fantastic dealership to work with, salesperson answered all question and showed every thing on the car and closed the deal all paper work completed in a fantastic time didn't have to sit around for hours to get paper work completed, will highly recommend to friends and family More
by jfj1957
Employees Worked With
June 09, 2017
Excellent experience Really enjoyed working with Alexis, he was honest and helpful! I would recommend him to everyone! I will buy all of my cars from Hyundai from now on. Really enjoyed working with Alexis, he was honest and helpful! I would recommend him to everyone! I will buy all of my cars from Hyundai from now on. More
by modaotero
Employees Worked With
June 08, 2017
New car Great experience. Bought several vehicles at this dealer. Always great buying experiences. Service is always done at dealer, have always had great exp Great experience. Bought several vehicles at this dealer. Always great buying experiences. Service is always done at dealer, have always had great experiences there as well. More
by rlks407
Employees Worked With
Robert Stumpf
June 07, 2017
Excellent experience Great people. Never once felt pressured to jump into a decision right away. Worked within our budget. Cesar and Robert were great to work with. I Great people. Never once felt pressured to jump into a decision right away. Worked within our budget. Cesar and Robert were great to work with. I would recommend universal Hyundai to family and friends. More
by Cmyers900
June 07, 2017
Buying a car Carlos was the best sale man I have ever dealt with he show a lot of class and he made me feel comfortable very pleased Carlos was the best sale man I have ever dealt with he show a lot of class and he made me feel comfortable very pleased More
by Deeroc443
June 06, 2017
Great Experience from start to finish! When the time comes around again for a new car we will be back for sure. The entire staff was friendly, knowledgeable, and car from start to finish! When the time comes around again for a new car we will be back for sure. The entire staff was friendly, knowledgeable, and cares about their customers. More
by mtodd26
