Universal Hyundai

Superb Customer Service Cam Chancellor was a pleasure to deal with. He is friendly, fair, professionaland a real gentleman. He is a real asset to your dealership. Gregory Cam Chancellor was a pleasure to deal with. He is friendly, fair, professionaland a real gentleman. He is a real asset to your dealership. Gregory J. Novak More

Compra El personal es muy servicial y el vendedor excelente nos ayudo a encontrar el mejor interés para el pago del vehículo y nos ayudo en todo lo que neces El personal es muy servicial y el vendedor excelente nos ayudo a encontrar el mejor interés para el pago del vehículo y nos ayudo en todo lo que necesitamos. More

Top customer service Great customer service , employee very professional kind, always keeping a positive attitude and explain everything with details and show us how to op Great customer service , employee very professional kind, always keeping a positive attitude and explain everything with details and show us how to operate the vehicle am a veteran from Vietnam all the staff at the show room, finance and sales department thanks me for the service and it was an honor to work with Hyundai..Ron Thomas and Felix from finance are the top customer service..thank you for all your help.. More

Positive Experience I buy new cars every 3-4 years so have been to quite a few dealerships. I have encountered an abundant amount of personnel, some good some bad. My exp I buy new cars every 3-4 years so have been to quite a few dealerships. I have encountered an abundant amount of personnel, some good some bad. My experience with the associates at Universal Hyundai was phenomenal! Professional, friendly, helpful, and all around pleasant people!! More

Excellent service Came into Hyundai and was promptly greeted by James. Asked me a couple of questions about the car I was Interested in purchasing. I have always been i Came into Hyundai and was promptly greeted by James. Asked me a couple of questions about the car I was Interested in purchasing. I have always been interested in the Hyundai Veloster. James showed me a couple of the different model Velosters and I quickly feel in love with the 2016 Veloster turbo. I was able to take it for a test drive and every question I had about the vehicle he was able to answer it throughly. I was sold! I had a couple of complications when it came to the paperwork process but not once did I feel pressured into doing anything and he guided me through the whole thing. James is a very professional salesman with plenty of knowledge about the Hyundai brand. He is without a doubt someone I would recommend to go to if you are interested in buying a new car. More

Great service I've bought several vehicles from Hyundai in the past n I was always treated very professional in both the dealership n Service department. Thank yo I've bought several vehicles from Hyundai in the past n I was always treated very professional in both the dealership n Service department. Thank you. More

2018 Genesis Sport This is my second Genesis, I had purchased the Genesis in 2015 thru the dealership in Lakeland. I went to the dealership at Universal Hyundai on the This is my second Genesis, I had purchased the Genesis in 2015 thru the dealership in Lakeland. I went to the dealership at Universal Hyundai on the 5th of May to change the oil on my vehicle, While I was waiting I saw the new Genesis G80 Sport with the color Sevilla Red and couldn't believe the change that had been made. I know one of the supervisors that work at this dealership, (Guillermo Faria) and he was very polite to me and just asked one of his sales people ( Frankie Martinez) to approach me since they saw me looking at the new Genesis and asked if I needed assistance. I told him I was impressed with the new look, he asked me if I would like to take a test drive, I told him that was not necessary that I knew how the Genesis felt on the road. I told him if the numbers were right that I would consider trading in my vehicle of only 29000 miles ridden for the new model. The rest is History, I purchased the new vehicle and within 2 days finished the transaction. The only thing I suggested to Frankie was that when I purchased my first 2015 Genesis that the dealer in Lakeland did give me 2 Keychains that were designed for Genesis and it made you feel even better to show off the key with the Logo. With this new model apparently this is not available now, I received only the Key Remote for the Keyless Ignition. But other then that I am so happy with my decision and would return if need be to purchase the next change in the Genesis of the future. Thank you! More

Outstanding The service was very efficient and met my needs perfectly. I was really confused about my options but the employees were able to find something that f The service was very efficient and met my needs perfectly. I was really confused about my options but the employees were able to find something that fitted me perfectly. Not only did they help me choose a model that I love but also with an affordable price. More