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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 26, 2016
Car Purchase Excellent service from the moment I walked in to the moment I walked out with my new car. Sales Rep worked with me from the start as a first time buye Excellent service from the moment I walked in to the moment I walked out with my new car. Sales Rep worked with me from the start as a first time buyer and was able to help me recieve exactly what I wanted. More
by brannan.co
Verified CustomerEmployees Worked With
Pedro Tavares
August 26, 2016
Thank you Universal Hyundai! After a accident forced me into new wheels I wasn't sure what I was looking for. The team at Universal Hyundai helped me explore leasing which I had n After a accident forced me into new wheels I wasn't sure what I was looking for. The team at Universal Hyundai helped me explore leasing which I had never considered before. Very happy with my new Tucson. More
by lori_burcaw
Employees Worked With
Robert Ozel, Pedro Tavares
August 26, 2016
Purchased my first car. Great experience! Great salesman! Would recommend to all my friends and family! Darrin Diaz made buying my very first car a lot of fun. I appreciated Great experience! Great salesman! Would recommend to all my friends and family! Darrin Diaz made buying my very first car a lot of fun. I appreciated his honesty and humor! I cannot remember the name of the finance gentleman or the gentleman processing the paper work at the end but both men were very helpful and easy to work with. Great job by all! More
by madisonmcdonaldkd
Employees Worked With
August 26, 2016
Gracias!! Darrin Diaz fue un excelente vendedor desde el primer momento en que se dirigio a mi persona. Fue muy agradable mi estadia en el lugar, excelente aten Darrin Diaz fue un excelente vendedor desde el primer momento en que se dirigio a mi persona. Fue muy agradable mi estadia en el lugar, excelente atencion al cliente. Darrin logro dar con un auto que cumplia mis expectativas. Guillermo Faria, excelente persona. Un hombre muy paciente que puedo ayudarme en todo momento con mis dudas, mis preguntas... Gracias a este caballero hoy puedo decir que hoy manejo un buen auto a buen precio. Dios bendiga a estos dos seres humanos para que continue su labor de excelencia. Muchas gracias!! More
by gssmarie7
August 25, 2016
Jonathan Cruz He gave me the best customer service that I have received at a dealership very professional, caring, and friendly to the consumers he deals with. He g He gave me the best customer service that I have received at a dealership very professional, caring, and friendly to the consumers he deals with. He gets a big thank you from me make sure you guys keep him around. More
by weeziana3132
Employees Worked With
Jonathan Cruz
August 24, 2016
Great experience! I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchas I would highly recommend this dealership for it's excellent customer service. We have had wonderful car buying experiences each time we make a purchase at Universal Hyundai. More
by resjm
August 23, 2016
Best place to buy the car Profesional staff, loads of variety to choose from. John Booth helped me in my lease. He helped me before in my other 4 hyundai. He is an asset to th Profesional staff, loads of variety to choose from. John Booth helped me in my lease. He helped me before in my other 4 hyundai. He is an asset to the company More
by WA_711
Employees Worked With
John booth
August 23, 2016
Excellent Job I highly recommend Universal Hyundai to everyone who's looking for a new car, not just for the good quality of the cars, but for the good customer ser I highly recommend Universal Hyundai to everyone who's looking for a new car, not just for the good quality of the cars, but for the good customer service, they listen at what you need and looking for, and right away they found you the best choices and recommendations, Thank to Teodoro, Carlos Roman and the manager Hector Riquel, they really help me to get what I want. More
by undermiranda
August 23, 2016
Awesome Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I wanted and needed in my new car. I'm so happy with my new Hyundai Tucson! More
by polancyo
Employees Worked With
Emilio Polanco
August 21, 2016
Espectacular! Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet e Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet engine. More
by coolsunshine65
