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Universal Hyundai
Orlando, FL
4,289 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,289 reviews
March 24, 2016
Great Place it was a great experience test driving and buying my first car at Universal Hyundai. Professional and courteous. Great team. Thank you all. Clean and it was a great experience test driving and buying my first car at Universal Hyundai. Professional and courteous. Great team. Thank you all. Clean and everyone is approachable. More
by sing1015
Verified CustomerEmployees Worked With
Adam Revak
March 24, 2016
Professional Service Universal Hyundai of Orlando provided clear information on the vehicles, excellent customer service (thanks Adam Karlski) a reasonably quick processin Universal Hyundai of Orlando provided clear information on the vehicles, excellent customer service (thanks Adam Karlski) a reasonably quick processing time for trade-in/financial, and a professional explanation of service options. This was our family's 4th Hyundai purchase from this dealership, and won't be our last. More
by christopher.niess
Employees Worked With
March 24, 2016
Great Quick and easy process. Very happy with my purchase. Love my new car. Finance manager of worked with did a great job, was extremely friendly and easy Quick and easy process. Very happy with my purchase. Love my new car. Finance manager of worked with did a great job, was extremely friendly and easy to work with. More
by hericameirelles
Employees Worked With
Luis Martinez
March 24, 2016
Darrin was excellent and strait forward . He walked me through the process from start to finish and worked miracles given my current credit sutuation. He even helped resolve an issue with . He walked me through the process from start to finish and worked miracles given my current credit sutuation. He even helped resolve an issue with my current insurance provider, and was able to get switched to a better company at a lower rate. Highly recommended. More
by tmill36
Employees Worked With
Darrin Diaz
March 24, 2016
Justin Romero I had a great overall experience and will recommend this dealership to others. I have had many of my coworker compliment my car and the fair pice I re I had a great overall experience and will recommend this dealership to others. I have had many of my coworker compliment my car and the fair pice I received for it More
by justinromero74
March 23, 2016
Kelvin' s review Great dealership wish more in area were like them, honest and fair. I hope that universal will get the new hybrid cars soon I'm interested in the ioni Great dealership wish more in area were like them, honest and fair. I hope that universal will get the new hybrid cars soon I'm interested in the ioniq hybrid vehicle. More
by magkel7
Employees Worked With
March 22, 2016
Excellent Service Was very pleased with the sales representative that assisted me with my new vehicle. The staff help me get the rate I needed and low monthly cost that Was very pleased with the sales representative that assisted me with my new vehicle. The staff help me get the rate I needed and low monthly cost that I could afford. Great customer service and friendly environment. More
by A. Deyne
Employees Worked With
Hector Pell
March 21, 2016
My birthday present Even though it was a long process, the staff did everything possible and I was approved for the vehicle I wanted. They dealt with my stubbornness very Even though it was a long process, the staff did everything possible and I was approved for the vehicle I wanted. They dealt with my stubbornness very patiently and at the end made me happy. More
by tecnico6466
Employees Worked With
Jacob (manager), Felix Matos, Joel Rivas
March 21, 2016
Satisfied and happy customer Very pleased and happy with my Tuscon eco 1.6T. John help us a lot to make sure we meet the expectations. We were glad to have him as a sales rep. Very pleased and happy with my Tuscon eco 1.6T. John help us a lot to make sure we meet the expectations. We were glad to have him as a sales rep. More
by pgmaldonado64
Employees Worked With
March 21, 2016
New 17 Elantra! Couldnt be happier and so excited to be driving my new elantra. Hyundai were very flexible and willing to work with us. Would definitely recommend and Couldnt be happier and so excited to be driving my new elantra. Hyundai were very flexible and willing to work with us. Would definitely recommend and will be returning in the future. More
by ortiz.jose1124
Employees Worked With
Steven Rivera
