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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
February 12, 2016
Great experience...Thank you Very satisfied with the service I received, the salesman was very professional and had excellent product knowledge. I would definately recommend Carl Very satisfied with the service I received, the salesman was very professional and had excellent product knowledge. I would definately recommend Carlos Roman to my family and friends. More
by ERCILIA0429
Verified Customer
February 11, 2016
Great dealership The sales person worked very hard for my business. I will go back to this dealer again when they come out with the santa cruze. The sales person worked very hard for my business. I will go back to this dealer again when they come out with the santa cruze. More
by MARK27
Employees Worked With
Chris Roman
February 11, 2016
Amaing experience Great experience i purchased my 16 veloster i will recommend hector to all my friends. He was very infomative and very profesional on his choice of ca Great experience i purchased my 16 veloster i will recommend hector to all my friends. He was very infomative and very profesional on his choice of cars to show me. More
by JUANDIEGO9
Employees Worked With
Hector pell, Juan Colon
February 10, 2016
Amazing experience I recommended universal Hyundai and the sales consultant Carlos graces and Jose cepeda was really professional the help me a lot and give me everythin I recommended universal Hyundai and the sales consultant Carlos graces and Jose cepeda was really professional the help me a lot and give me everything I was looking for thank you so much .... I definitely recommend them More
by DORIS.JIMENEZ1008
February 10, 2016
Very good Excelente experiencia con los de finance y con el vendedor , es el segundo carro que compro y si tengo que comprar otro volveré a ese dealer Excelente experiencia con los de finance y con el vendedor , es el segundo carro que compro y si tengo que comprar otro volveré a ese dealer More
by AORTIZ9
February 10, 2016
Great Car Buying Experience Excellent dealership. I have purchased my last seven vehicles here and will continue to do so in the future. If you are looking for a new vehicle, thi Excellent dealership. I have purchased my last seven vehicles here and will continue to do so in the future. If you are looking for a new vehicle, this is the place to go. More
by MICHAEL.LOVE
Employees Worked With
Joel Rivas, Amine Saaidi
February 08, 2016
My experience was very nice they did all things good for me All depatament was very nice with me, they found the right car for me, sales was excellent and finance too, I recommend over all dealers in orlando or All depatament was very nice with me, they found the right car for me, sales was excellent and finance too, I recommend over all dealers in orlando or the nation More
by Leiston
Employees Worked With
Darryl, Felix Matos
February 08, 2016
Love my car I love my Santa fe. Hecfor help.me.with everything and went above and beyond to help me. I would.come back again to see hector and buy another car.f I love my Santa fe. Hecfor help.me.with everything and went above and beyond to help me. I would.come back again to see hector and buy another car.from him More
by DAISYLOZADA84
Employees Worked With
February 06, 2016
Our First Hyundai Experience Hector went above and beyond for us. Assisting us in purchasing the exact vehicle we were interested in and made sure we were comfortable in our purch Hector went above and beyond for us. Assisting us in purchasing the exact vehicle we were interested in and made sure we were comfortable in our purchase. At one point we visited another dealer, however the service Hector provided to us drew us back to make our purchase with him instead. He related the vehicle features to real life, how each one could save us time, keep our family safe, etc. We weren't the easiest customers to work with (two little kiddos with us), but Hector kept smiling through it all. We hope to purchase our next car with Hector as well. Thanks for making the experience a pleasure. More
by KDSBOUCHARD
Employees Worked With
February 06, 2016
fantastic very happy I also sent email .I will drive there again to purchase due to how the whole experience went will refer to all that ask or do not ask very happy I also sent email .I will drive there again to purchase due to how the whole experience went will refer to all that ask or do not ask > More
by EMAILGEORGE
