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Universal Hyundai

Orlando, FL

4.5
4,267 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,267 reviews

January 25, 2016

My new car Good experience leasing my new Hyundai elantra. Hector did a good job in making the process as easy as possible. I will recommend anybody to go there More

by TOUSSAINTYVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 25, 2016 -

Universal Hyundai responded

Congratulations on the purchase of your new Elantra! What a fabulous car! Thank you for the feedback on your experience with Hector, we are so delighted to hear that everything went smoothly for you here at Universal Hyundai! It is our number one priority to ensure that our guests experience nothing but the best when here! Best wishes to you from the entire staff and team at Universal Hyundai.

January 24, 2016

wonderful experience This dealership is one of the best i have dealt with. They worked very hard to find me a car that I loved. They also worked very hard to make the car More

by kaowens559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Hernandez
Jan 24, 2016 -

Universal Hyundai responded

Congratulations on your new car! So glad to hear that the efforts of Anthony and Jacob made it happen for you here at Universal Hyundai! We couldn't thank you enough for allowing us the opportunity and for taking the time to rate and review us! Wishing you all the best from the staff and team at Universal Hyundai!

January 24, 2016

Happy&Satisfied Hector Colon was an excellent salesman, friendly and was very attentive to what I wanted actual mind, definitely recommend it to anyone who wants to b More

by MIMI.VAZQUEZ777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Colon
Jan 24, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai! We appreciate your taking the time to rate and review your experience here with Hector at Universal Hyundai! We are so pleased to know that we were able to assist you with your purchase and make your experience such a positive one! Best wishes to you from the entire staff and team at Universal Hyundai!

January 24, 2016

Signed for New Car Jonathan Cruz was awesome throughout the whole process. He took the time to learn every thing I was looking for as well as learning about me as a whol More

by WILDROSE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience with Jonathan here at Universal Hyundai! We value all of the wonderful feedback from our clients about our reps and the outstanding job they do taking care of our client's needs! So happy that you allowed Universal Hyundai the opportunity to make it happen! Congratulations on your new car!

January 23, 2016

Great Experience Teodoro could not have more helpful, more professional and thorough, or more friendly, even though we had told him from the beginning that we would no More

by georgejohnmeyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teodoro Seminario
Jan 23, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai and thank you for allowing Universal Hyundai the opportunity to earn your business and dazzle you with a refreshing approach to the auto buying process! We couldn't thank you enough for the kudos on the job well done and acknowledging Teodoro's commitment to excellence! Wishing you all the best, the staff and team at Universal Hyundai!

January 23, 2016

Overall excellent experience Joel made my entire purchase experience easy and natural. He knew exactly what I wanted and did not offer anything less. Everyone is very friendly and More

by RUIZ123LUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joel Rivas
Jan 23, 2016 -

Universal Hyundai responded

Thank you for taking the time to rate and review your experience here with Universal Hyundai. We are so pleased to hear that everything went smoothly and that you enjoyed your interactions with Joel and the rest of our team! Thank you again for your business and best of wishes from the entire staff and team at Universal Hyundai.

January 22, 2016

Great service, prices, and process Hector Colon, and Juan Colon took the time to get us the deal we needed. They explained everything they were trying to do for us, were totally upfron More

by lostcause19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hectot Colon, Felix Matos, Juan Colon
Jan 22, 2016 -

Universal Hyundai responded

Thank you, thank you, thank you! We truly appreciate your consideration and your business! We are so happy to hear that your experience was so wonderful that you immediately returned to allow us a second opportunity! It's such a compliment to hear back from our valued guests about their phenomenal encounters here with us at Universal Hyundai! Welcome to our family of "Customers for Life"! Best wishes to you from the staff and team at Universal Hyundai!

January 22, 2016

Excellent place to purchase a car. Great service. The time was good, price was fine and all the staff very courteous. I would recommend this dealership to anybody that wants to purchase More

by DANIELADIZEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 22, 2016 -

Universal Hyundai responded

Congratulations on your new Hyundai and thank you for taking the time to rate and review your experience here with Carlos and Robert! So happy to hear that you enjoyed your time here and the service that was provided to you! We look forward to helping you out in the future with your automotive needs! Wishing you all the best from the staff and team at Universal Hyundai!

January 21, 2016

Great Customer Service :) I want to thank Klay for making my experience of purchasing my first car with my parents worthwhile. He was very helpful and knowledgable of the type More

by Laura10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klayfhord Lazo
Jan 22, 2016 -

Universal Hyundai responded

Congratulations on your first car! We are so excited that you allowed Universal Hyundai to be a part of this accomplishment! Klay is the absolute perfect guy to help out with these type of deals! His patience and friendly service always puts our guests at ease and makes the entire process smooth and stress free! Thanks again for your business and for making Universal Hyundai your dealer of choice!

January 21, 2016

Great customer service!!! So very "Thankful" that Jinny Min welcomed us and spent several hours while I made my decision about purchasing a new vehicle! The whole transaction w More

by Tuffy213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jinny Min
Jan 22, 2016 -

Universal Hyundai responded

Congratulations on the purchase of your new Hyundai! We truly appreciate you taking the time to rate and review your experience here at Universal Hyundai and your interactions with Jinny, Jacob and Guillermo! We couldn't be more excited to hear that our staff consistently delivers a phenomenal experience to our valued guests! Thank you for allowing Universal Hyundai to earn your business! Best wishes from the staff and team at Universal Hyundai!

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