Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,250 reviews
December 16, 2015
We should have come earlier in the day We came late in the evening looking to see a hybrid Sonata, but the salesman quickly talked us out of buying that vehicle. We left with a standard Son We came late in the evening looking to see a hybrid Sonata, but the salesman quickly talked us out of buying that vehicle. We left with a standard Sonata, but I'm not sure we got exactly what we wanted or the best deal. More
by JEFF_SLCK
Verified Customer
December 16, 2015
Excellent sales staff We were initially a couple of thousand dollars apart on making a deal. Sales staff worked hard to close the gap to within about $300 of my offer. Very We were initially a couple of thousand dollars apart on making a deal. Sales staff worked hard to close the gap to within about $300 of my offer. Very satisfied with my deal and with the car. More
by GARLOWMAIL
Employees Worked With
Adam Revac
December 16, 2015
AMAZING AND EXCELLENT SERVICE We were there with an excellent representative, Mr. Teodoro Seminario, and we did buy a new Hyundai Santa Fe, we loved the way he explain to us about We were there with an excellent representative, Mr. Teodoro Seminario, and we did buy a new Hyundai Santa Fe, we loved the way he explain to us about all the process. So I would definitely recommend Mr. Teodoro Seminario to all my friends. Thanks again!!! Karina More
by kari1
Employees Worked With
Teodoro Seminario
December 16, 2015
Car of my dreams! Although I wasn't planning on leaving the dealership with a brand new Veloster, the staff's assistance and flexible Finance Department made it possibl Although I wasn't planning on leaving the dealership with a brand new Veloster, the staff's assistance and flexible Finance Department made it possible for me to purchase the very same car I had been researching for quite some time. More
by RON555BRAVO
Employees Worked With
Type employee names separated by comma.
December 15, 2015
Awesome Experience I had a very comfortable non-pressured, sales experience when i visited Universal Hyundai .Every question i had, was answered accertively and promptly I had a very comfortable non-pressured, sales experience when i visited Universal Hyundai .Every question i had, was answered accertively and promptly. Couldn't of had a better Salesmen, John Booth... More
by antonio ortiz
Employees Worked With
December 15, 2015
First time buyer Jinny was very professional and she made me feel important. She didn't just want to sell me any car, but she wanted to make sure it was right for me. Jinny was very professional and she made me feel important. She didn't just want to sell me any car, but she wanted to make sure it was right for me. Even after my purchase she checked on me to make sure everything was ok. I appreciated everything she did. More
by Ohioguy330
Employees Worked With
Jinny Min
December 15, 2015
Super super expirience All I have to say is great things about this dealer, this is my second Hyundai that I have bought and hector help me and went out his way to accommoda All I have to say is great things about this dealer, this is my second Hyundai that I have bought and hector help me and went out his way to accommodate me with my new vehicle More
by IRETEREY
Employees Worked With
December 15, 2015
Woohoo I really enjoyed my experience buying my car from you guys went pretty smoothly and will recommend to friends and family members to go there. I really enjoyed my experience buying my car from you guys went pretty smoothly and will recommend to friends and family members to go there. More
by TURTLESBITEHARD
December 15, 2015
Ron and Ozzie offered world class service Ron and Ozzie offered amazing customer service and provided me all the options within my budget. I didn't feel too much pressure to buy the vehicle fr Ron and Ozzie offered amazing customer service and provided me all the options within my budget. I didn't feel too much pressure to buy the vehicle from them and it made the entire experience much lighter than most people will say. More
by FINNEYA90
Employees Worked With
Ozzie Martinez, Ron Thomas
December 15, 2015
PEDRO IS AN AMAZING SALES PERSON I went in not knowing what I wanted and looking for info and came out with a new car all thanks to the expertise and wonder customer service Pedro Tav I went in not knowing what I wanted and looking for info and came out with a new car all thanks to the expertise and wonder customer service Pedro Tavarez gives. I am extremely happy with my purchase and will recommend Pedro to all my friends and family. Hyundai is definitely the right place to buy! More
by BRANJON11
Employees Worked With
Pedro Tavares
