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Universal Hyundai
Orlando, FL
4,289 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,289 reviews
December 31, 2015
awesome sales man Pedro a Tavares was wonderful Was a really awesome choice best services I ever have 5 stars for Mr Pedro he is a professional really good help keep it up Mr Pedro hope whenever I Was a really awesome choice best services I ever have 5 stars for Mr Pedro he is a professional really good help keep it up Mr Pedro hope whenever I need a car you the person for help me More
by eddy24b
Employees Worked With
Pedro Tavares
December 31, 2015
Great team @ Universal! I walked in 10 mins before closing and since I was from out of town I was really wanting to get a new ride for my husband to surprise him for Christma I walked in 10 mins before closing and since I was from out of town I was really wanting to get a new ride for my husband to surprise him for Christmas! I was lucky that Frankie was the one to help me. Never once did I feel pressured to buy or pressured to hurry up. They stayed until after midnight and my husband got the best Christmas surprise ever! I highly recommend Universal Hyundai. Wish I lived closer (4hrs away) so we can do service through them. I may make still make an effort to bring it here for routine service! Love you Frankie. I feel like part of the family! More
by arual161
Employees Worked With
Other Employees :
Rating below is a 10 but would only go to 5!
December 31, 2015
The best experience I live like 3 hours away and this dealer has the right vehicle and they treated me the best, did not lie to me at all everything was great especially I live like 3 hours away and this dealer has the right vehicle and they treated me the best, did not lie to me at all everything was great especially hector love him thank you very much for everything More
by LUVS2SIGN
Verified CustomerDecember 30, 2015
Adam Kariski He is a True Diplomat to your establishment, He knows, understands your wants and needs, Spent time to explain all about the workings of the car in de He is a True Diplomat to your establishment, He knows, understands your wants and needs, Spent time to explain all about the workings of the car in detail, Went above and Beyond what a salesman usually does, He is EXCEPTIONAL as a salesman. More
by justus901
Employees Worked With
December 30, 2015
Amazing Service I went in to purchase a new car at Universal Hyundai for my family and Hector was such a great help to us all. He was so patient and did everything he I went in to purchase a new car at Universal Hyundai for my family and Hector was such a great help to us all. He was so patient and did everything he could to help us find the perfect vehicle. I would definitely recommend Hector to any of my friends or family. More
by AgonyC0425
Employees Worked With
Hector Colon
December 30, 2015
Exceptional customer service I was very impressed with the way I was treated upon entering Hyundai. It was not only a very comfortable experience but a very knowledgeable one. I f I was very impressed with the way I was treated upon entering Hyundai. It was not only a very comfortable experience but a very knowledgeable one. I felt valued as a customer no matter my financial limitations. Although I was unable to buy a car that day I know I will return and ask for Hector. More
by SanfordLady
Employees Worked With
Hector Pell, Juan Colon
December 30, 2015
Great experience Luis Martinez made it easy for us to pick a new car and work out a great deal. The rest of the staff we worked with to do the paper work were also ver Luis Martinez made it easy for us to pick a new car and work out a great deal. The rest of the staff we worked with to do the paper work were also very informative. More
by jeffK
December 30, 2015
Great service Luis N. And Charlie P. were so helpful and made me feel comfortable when purchasing my first car! I would recommend these two gentlemen to the public Luis N. And Charlie P. were so helpful and made me feel comfortable when purchasing my first car! I would recommend these two gentlemen to the public due to their outstanding and prodigious service. More
by Castacio10
Employees Worked With
Luis N & Charlie P.
December 30, 2015
Very helpful I have purchased a car from here years ago and decided to go check out some new options. I was greeted and assisted by Hector. He was very helpful and I have purchased a car from here years ago and decided to go check out some new options. I was greeted and assisted by Hector. He was very helpful and knowledgeable. Hector worked with my financial situation and offered me the best options to fill my needs. Unfortunately we weren't able to get the payments where I needed them but I was satisfied with the service and when I am ready to to purchase a new vehicle I will be visiting again. More
by Jc134sjc
Employees Worked With
Hector Colon
December 30, 2015
It was very pleasant and fast Customer service is excellent and will definitely recommended to my family and friends. Thank you for everything. Is my second car that I bought at Hu Customer service is excellent and will definitely recommended to my family and friends. Thank you for everything. Is my second car that I bought at Hunday More
by Yarindiaz
Employees Worked With
Ron Thomas
