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Universal Hyundai
Orlando, FL
4,285 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,285 reviews
December 15, 2015
PEDRO IS AN AMAZING SALES PERSON I went in not knowing what I wanted and looking for info and came out with a new car all thanks to the expertise and wonder customer service Pedro Tav I went in not knowing what I wanted and looking for info and came out with a new car all thanks to the expertise and wonder customer service Pedro Tavarez gives. I am extremely happy with my purchase and will recommend Pedro to all my friends and family. Hyundai is definitely the right place to buy! More
by BRANJON11
Verified CustomerEmployees Worked With
Pedro Tavares
December 15, 2015
Best experience I own a Veloster turbo and my fiancé want a Veloster and Cesar is the best! I recommend it to anyone that doesn't own a Hyundai I own a Veloster turbo and my fiancé want a Veloster and Cesar is the best! I recommend it to anyone that doesn't own a Hyundai More
by ITZBRIAN9990
Employees Worked With
Cesar
December 15, 2015
First time buyer Jinny was very professional and she made me feel important. She didn't just want to sell me any car, but she wanted to make sure it was right for me. Jinny was very professional and she made me feel important. She didn't just want to sell me any car, but she wanted to make sure it was right for me. Even after my purchase she checked on me to make sure everything was ok. I appreciated everything she did. More
by Ohioguy330
Employees Worked With
Jinny Min
December 15, 2015
Woohoo I really enjoyed my experience buying my car from you guys went pretty smoothly and will recommend to friends and family members to go there. I really enjoyed my experience buying my car from you guys went pretty smoothly and will recommend to friends and family members to go there. More
by TURTLESBITEHARD
December 15, 2015
Ron and Ozzie offered world class service Ron and Ozzie offered amazing customer service and provided me all the options within my budget. I didn't feel too much pressure to buy the vehicle fr Ron and Ozzie offered amazing customer service and provided me all the options within my budget. I didn't feel too much pressure to buy the vehicle from them and it made the entire experience much lighter than most people will say. More
by FINNEYA90
Employees Worked With
Ozzie Martinez, Ron Thomas
December 15, 2015
Super super expirience All I have to say is great things about this dealer, this is my second Hyundai that I have bought and hector help me and went out his way to accommoda All I have to say is great things about this dealer, this is my second Hyundai that I have bought and hector help me and went out his way to accommodate me with my new vehicle More
by IRETEREY
Employees Worked With
December 14, 2015
New vehicle Wonderful experience,no pressure great information and a great choice of vehicle that fits my needs, having the great pleasure of meeting wonderful pr Wonderful experience,no pressure great information and a great choice of vehicle that fits my needs, having the great pleasure of meeting wonderful professional individuals Ron Thomas and Ozzie Martinez great staff. It's a definite location to refer friends and family that would enjoy having them experience the great time I had, time well spent. More
by ANNETTE_DELGADO
Employees Worked With
Ozzie Martinez
December 14, 2015
Great purchase experience at Universal Hyundai My wife and I just purchased a 2016 Hyundai Santa Fe Sport. Jinny Min was great insofar as dealing with a sales person at the dealership. She was ve My wife and I just purchased a 2016 Hyundai Santa Fe Sport. Jinny Min was great insofar as dealing with a sales person at the dealership. She was very informative, but also gave my wife and I the space we needed to discuss our decision. Originally, we had visited the dealership to simply research the Santa Fe. However, the competitive offer we received was better than we expected and such that it compelled us to proceed with our purchase the next day. Thanks again to Jinny for great service. More
by Wingman
Employees Worked With
Jinny Min
December 14, 2015
Quick and awesome Love the way I was treated here specially with hector that he really took care of us, love the car love the dealer and will come back for others Love the way I was treated here specially with hector that he really took care of us, love the car love the dealer and will come back for others More
by MERCY1912
December 12, 2015
Amazing experience Our sales man Hector was so kind and helpful with our needs in the search of a new vehicle for our family and took the time to explain all the details Our sales man Hector was so kind and helpful with our needs in the search of a new vehicle for our family and took the time to explain all the details of the vehicle as well as the pricing and financing details and we love our new Santa Fe sport it was a great choice everybody was so nice and helpful with us it was by far my best experience. More
by MFONTALVOSILVA
