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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
November 23, 2015
Ernie was amazing I went in not knowing what to buy, but ernie knew exactly how to answer all my questions and even took the initiative to give me other options for an I went in not knowing what to buy, but ernie knew exactly how to answer all my questions and even took the initiative to give me other options for an even greater deal, I now feel more confident when I go in to Universal Hyundai to purchase my next car! More
by TzKrall
Employees Worked With
Ernie Plaza
November 23, 2015
Purchasing my Hyundai Accent and Best Salesman! I visited Universal Hyundai on OBT last week and can I just say how much of a positive experience I had. I want to start with my salesperson Ernie Pla I visited Universal Hyundai on OBT last week and can I just say how much of a positive experience I had. I want to start with my salesperson Ernie Plaza and his manager Jacob Mcneely, who took the time to listen to my needs and ensured that my purchase was the right decision and what I wanted. I am so glad that I chose this dealership and was placed with the perfect sale consultant. Ernie was professional, patient and attentive. I will be coming back to purchase a vehicle with him in the future! More
by Anaclaya
November 22, 2015
Great! Everyone was friendly and nice. Liked everything from start to finish. Keep up the great work. I'll just keep typing until I meet the 25 word minimum Everyone was friendly and nice. Liked everything from start to finish. Keep up the great work. I'll just keep typing until I meet the 25 word minimum required to submit this. More
by CATT_116
Verified CustomerEmployees Worked With
Teodoro Seminario
November 21, 2015
Excellent! My experience here was 5 stars, Raul Martinez helped me find the vehicle I wanted with no problem. The transaction was smooth and up front. My experience here was 5 stars, Raul Martinez helped me find the vehicle I wanted with no problem. The transaction was smooth and up front. More
by VVIRGILIO
Employees Worked With
Raul Martinez
November 20, 2015
Thanks for everthings . I'm so happy with my new car Sonata Sport 2.0 Turbo. Good Price, excellent service quality, nice experience. I recommend this dealer. . I'm so happy with my new car Sonata Sport 2.0 Turbo. Good Price, excellent service quality, nice experience. I recommend this dealer. More
by JPSANTASOFIA
Employees Worked With
Cesar
November 19, 2015
Awesome dealer This is out second time buying here love this place and the staff. They help me out with my credit and got really nice car love it This is out second time buying here love this place and the staff. They help me out with my credit and got really nice car love it More
by Jorgef
November 19, 2015
Universal Hyundai Experience Excellent!!! Adam was exceptional and we will be back. Thank you. My second purchase here. Jacob was great also and we appreciate their assistance an Excellent!!! Adam was exceptional and we will be back. Thank you. My second purchase here. Jacob was great also and we appreciate their assistance and patience. More
by MSPELLMAN20
Employees Worked With
Adam Revak, Jackie Trucksess
November 18, 2015
Great experience Leasing a vehicle with Universal Hyundai was the best buying experience. I will definitely refer others. I was treated with respect, show all the feat Leasing a vehicle with Universal Hyundai was the best buying experience. I will definitely refer others. I was treated with respect, show all the features of the vehicle and out in 3 hours! Robert provided the best customer service and never pressured me at any time in the buying/decision process. More
by SHARONFOLEY1000
Employees Worked With
Robert Stumpf
November 18, 2015
Excelente servicio y cuidado al cliente! Excelente servicio y cuidado al cliente! Isael C. es muy responsable, diligente y honesto a la hora de orientar a los clientes. Muchas gracias por Excelente servicio y cuidado al cliente! Isael C. es muy responsable, diligente y honesto a la hora de orientar a los clientes. Muchas gracias por la grata experiencia! More
by Alberto9310
Employees Worked With
Isael C , Felix Matos
November 18, 2015
Great service It was a wonderful experience from the time I walked in until the time I was introduced to sales. Klay is a great Salesmanand Sean in finance really n It was a wonderful experience from the time I walked in until the time I was introduced to sales. Klay is a great Salesmanand Sean in finance really nice. More
by M.BROADNAX
Employees Worked With
Sean in finance, Klayfhord Lazo
