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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
June 10, 2015
Good Overall Experience Was a good experience but felt the dealership could have worked with me better on the pricing especially looking at the TruCar averages. But the team Was a good experience but felt the dealership could have worked with me better on the pricing especially looking at the TruCar averages. But the team was efficient and helpful through the entire process and would recommend their dealership. More
by KEVIN.OTT1
Verified CustomerEmployees Worked With
STUMPF
June 09, 2015
Great but Everything was excellent and too our satisfaction except for 3 things need to improve: 1. Final paperwotk process much too long with interruptions 2. Everything was excellent and too our satisfaction except for 3 things need to improve: 1. Final paperwotk process much too long with interruptions 2. No bottled water to drink and it was hot and we were very thirsty 3. Car interior was not cleaned properly and scratches on inside of driver door More
by DDEUTSCH22
Employees Worked With
SEMINARIO, Teodoro Seminario
June 09, 2015
Happy customer Best experience we ever had! Go see Frankie best salesman ever. Very understanding and knowledgeable and that the reason he earn our trust quick. Than Best experience we ever had! Go see Frankie best salesman ever. Very understanding and knowledgeable and that the reason he earn our trust quick. Thank you once again Frankie and the whole management staff u guys rock.... More
by HELLO 123
Employees Worked With
MARTINEZ
June 07, 2015
Very satisfied customer A stress free sales experience. klayfhord Lazo was great! He was very pleasant to work with and offered excellent service. I will refer others to h A stress free sales experience. klayfhord Lazo was great! He was very pleasant to work with and offered excellent service. I will refer others to him. More
by Mycardeal
Employees Worked With
Klayfhord Lazo
June 04, 2015
Non stressful with friendly sales staff. An enjoyable experience with low stress and quick service. The car was super clean and all the bells and whistles explained to me prior to me leaving An enjoyable experience with low stress and quick service. The car was super clean and all the bells and whistles explained to me prior to me leaving the dealership. More
by JOYHIMJLK
Employees Worked With
Klayfhord Lazo
June 04, 2015
Excellent and a FAST deal!!!! Anthony and Jacob we FANTASTIC!!!!! My husband and I walked in there knowing exactly what we wanted, so we expressed that to the sales person (Anthony Anthony and Jacob we FANTASTIC!!!!! My husband and I walked in there knowing exactly what we wanted, so we expressed that to the sales person (Anthony) and he wasted no time. He made our vehicle purchase the least stressful, most time efficient car buying deal we have even encountered. I will definitely recommend Anthony and Jacob to all my friends and family looking to buy a new car. Thanks again!!!! More
by slance305
Employees Worked With
June 03, 2015
Five Stars This is the second Hyundai I've bought from Universal in the last 4 years. I have always received excellent service and have never needed any more tha This is the second Hyundai I've bought from Universal in the last 4 years. I have always received excellent service and have never needed any more than the scheduled service. There were no issues with my 2012 and I anticipate none with my 2015. More
by CJLAZENBY16
Employees Worked With
MARTINEZ
June 03, 2015
I can't believe I left with a new car! I came into the dealership on a whim hoping to get a good trade in for my car and get a new one. The numbers did not work for me and I started lookin I came into the dealership on a whim hoping to get a good trade in for my car and get a new one. The numbers did not work for me and I started looking at used cars. Did not find what I liked and it was not looking good for me. The sales manager stepped in and worked out a lease deal on a new car that was awesome. I couldn't say no. I can't believe I'm in a new car now with a reasonable payment. 2 weeks later I am incredibly happy. I love Universal Hyundai! More
by MJFLOWER62
Employees Worked With
PLAZA
June 03, 2015
Anthony Hernandez our Dealer Anthony was excellent. At first we did not get the car that really fit us, but he was very patient, stuck with us and in the end made my wife very ha Anthony was excellent. At first we did not get the car that really fit us, but he was very patient, stuck with us and in the end made my wife very happy. Will recommend him and use in the future More
by andy123
