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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
May 03, 2015
Great experience. . I drove to the dealership, I had no idea it was going to get approved and walk out with a brand new 2015 Nissan Sentra Truly experience buying my firs I drove to the dealership, I had no idea it was going to get approved and walk out with a brand new 2015 Nissan Sentra Truly experience buying my first car was excellent ,staff showed Professionalism and excellent customer service. More
by Yane2124
Employees Worked With
Ahmed Sanfaraz
May 01, 2015
it was a great experience everyone worked with me really wel Robert helped me and he found me the perfect car! He was very patient with me through the process, as well as followed my exact specifications. Robert helped me and he found me the perfect car! He was very patient with me through the process, as well as followed my exact specifications. More
by tmskipper
Employees Worked With
Charlie Peets
May 01, 2015
Great Salesman. Great Dealership I needed to trade in a vehicle that was upside down and was unsure if I would be able to do it at an affordable price. Terence Anderson was so helpful I needed to trade in a vehicle that was upside down and was unsure if I would be able to do it at an affordable price. Terence Anderson was so helpful. He explained everything, made me feel very comfortable...never felt pressured!! He was patient in making sure I got the perfect car for me and kept me updated on everything every step of the way. I told him what i was comfortable paying and they made it happen.... I would recommend anyone who is in need of a stylish affordable vehicle to go see Terence. He made car buying a great experience!! More
by KJohnson82
Employees Worked With
Felix Matos
April 29, 2015
maravilloso excelente atencion, buena orientacion e informacion por parte del vendedor. me senti muy a gusto con la compra del carro. el vendedor me supo guiar y excelente atencion, buena orientacion e informacion por parte del vendedor. me senti muy a gusto con la compra del carro. el vendedor me supo guiar y me ayudo a encontrar el carro perfecto para mi. la atencion al cliente muy buena y los carros lindos, lujosos, buenos y a buen precio. More
by ori200
Employees Worked With
Carlos Garces
April 29, 2015
Purchasing my car The first salesman i had i wasnt too fond of, he came off a little agressive so i asked for a new person to work with because i already knew the exact The first salesman i had i wasnt too fond of, he came off a little agressive so i asked for a new person to work with because i already knew the exact car i wanted; and i was going to be spending 3 or more hrs i wanted to be comfortable. Terence Anderson was my second salesmen, and if it werent for him and the manager who was able to work with me at the time i probably wouldnt have purchased my dream car! They werent pushy, they were honest and explained everything so i understood. Great place, great guys! Ask for Terence! More
by Ldavis8712
Employees Worked With
April 28, 2015
Smooth and Easy transaction. Great Experience!!! I drove to the dealership, I had no idea i was going to get approved and walk out with a brand new 2015 Nissan Sentra, Car Salesman (Nabil Brohmi) wa I drove to the dealership, I had no idea i was going to get approved and walk out with a brand new 2015 Nissan Sentra, Car Salesman (Nabil Brohmi) was very nice, patient & helpful. He was able to get me a great deal, I was comfortable with the amount, and conditions and I walked out with a bran new car that I like, with the features I love. Everything was so smooth, they explained all features of the car, helped me set up the Bluetooth and some other stuff. I highly recommend this dealership of you are in the market, or if you just stopped by like I did, and see what they have for your convenience. Thanks again from a Very Happy Costumer, Alex, More
by Alex
Employees Worked With
Nabil Brohmi
April 21, 2015
Tim from finance Tim was wonderful friendly and extremely professional. He is certainly in the right department. Great way to close the deal and end a great experienc Tim was wonderful friendly and extremely professional. He is certainly in the right department. Great way to close the deal and end a great experience. More
by Michael and Juan
Employees Worked With
Tim from finance
April 21, 2015
Great deal, thanks Patrick B! I needed to trade in my 2010 Nissan for a safer choice car. Patrick B. showed me all of my options between new and used cars to figure out the best I needed to trade in my 2010 Nissan for a safer choice car. Patrick B. showed me all of my options between new and used cars to figure out the best price and car for me . I ended up getting a 2011 Hyundai elantra and it's perfect! Barely any miles or wear on it . I'd recommend this dealership and Patrick to any friends and family and already have. More
by Cavin
Employees Worked With
Patrick Brabec
April 20, 2015
Great place I bought first new car from this dealership and it was an amazing experience... if I could I would give more the 5 stars.... Robert S and his manager I bought first new car from this dealership and it was an amazing experience... if I could I would give more the 5 stars.... Robert S and his manager Charlie and staff we're outstanding... definitely recommend this place. Thank you for making my first car buying experience outstanding. More
by Betty
Employees Worked With
Robert Stumpf, Charlie Peets
April 19, 2015
Overall great experience Bought 2 cars yesterday 1 being the Mazda the other being the Hyundai. Terence and Charlie were very nice and worked with me on what I needed for my Bought 2 cars yesterday 1 being the Mazda the other being the Hyundai. Terence and Charlie were very nice and worked with me on what I needed for my family and I. Would recommend this dealer and them to anyone I know. Thanks for such a great experience. More
by Tcastillo18
Employees Worked With
Charlie Peets
