Universal Hyundai

Had a great experience and great salesman I went from a very bad experience at Classic Mazda to a wonderful, unexpected experience at Hyundai. Klay is a great salesman. He was not pushy and I went from a very bad experience at Classic Mazda to a wonderful, unexpected experience at Hyundai. Klay is a great salesman. He was not pushy and actually listened to everything I needed in a car. If it wasn't for him and a great staff, I would never have walked out of the dealership with a car that day. They made the experience painless and as pleasant as possible. I cannot say enough about Klay, he is definitely someone you should ask for when going into the dealership, he will help you from start to finish and even after you have the car. I couldn't have asked for a better experience. Thank you so much! More

The best customer service. I want to take the time, to recognize the great customer service that this dealership has. From greeters to managers and sales team. I'm really happy I want to take the time, to recognize the great customer service that this dealership has. From greeters to managers and sales team. I'm really happy with my sales representative Mr. Pepe Yu. He did an amazing job helping me find exactly what I was looking for without any pressure or lies. He made me feel comfortable with my new purchase on a 2012 Tucson Limited and like I said I'm extremely happy. So If you are in search of a car or have any questions, I encourage you to stop by at Universal Hyundai, For it's the best customer service you will find out there and I can gladly say I'm a satisfied customer, Thank You once again. More

THE BEST CARS. DEALER IN USA """"IN ORLANDO NUMBER ONE The guy that was helping me was very nice very professional he was very friendly he show me many cars to have the best selection in the cars i like. The guy that was helping me was very nice very professional he was very friendly he show me many cars to have the best selection in the cars i like. More

Great help The person alex C was very great and he knew all the information about cars, the prices and so on, i would say i would recommend him again to look for The person alex C was very great and he knew all the information about cars, the prices and so on, i would say i would recommend him again to look for a car or another car very smart, Friendly and out going, He keeps you up to date and calls you back which is very good he even got us a bottles of water, so we can drink while waiting to get the paper work done, The only thing i would say is that chewing gum is not one of my best things but other wise he knew what he was talking about, even the guy when we got all the paper work done was also great, Robert was great, he was smart and nice, Abi Dorta was also very nice and kind nancy for the short time i saw her was also very nice, To me a rating for Alex is a 10 which means an excellent job, More

Great Experience! From the minute i walked in Michael was very friendly and helpful. He asked what i was looking for and pointed me right to the car i was interested in From the minute i walked in Michael was very friendly and helpful. He asked what i was looking for and pointed me right to the car i was interested in and it was in my price range. After the sale was final Michael still kept in contact to see how i was liking the new car. It was an awesome experience. I would recommend this dealership to everyone and would tell them to go see Michael Perez! More

Great guy, great service Michael came in on his day off to finish the process of getting my girlfriend's car. He was friendly and went out of his way to make sure everything w Michael came in on his day off to finish the process of getting my girlfriend's car. He was friendly and went out of his way to make sure everything went smoothly for her. More

Very helpful Aaron knows a lot about the product and was very friendly,next car I buy will be from him, at Universial Hyundai, Would recommend him to anyone and do Aaron knows a lot about the product and was very friendly,next car I buy will be from him, at Universial Hyundai, Would recommend him to anyone and do to all my friends i the car market. Worth the drive from Winter Haven FL More

Outstanding Customer Service Aaron McGuire I have always driven Toyotas and decided to shop around for a different brand. Aaron McGuire was an extremely friendly, knowledgeable about the produc I have always driven Toyotas and decided to shop around for a different brand. Aaron McGuire was an extremely friendly, knowledgeable about the product. He helped me find a car within my budget and explained the difference between Toyotas and Hyundais. Thanks to Aaron I will be a lifetime customer. More

A buying experience like no other! I was interested in a new car and was lucky enough to have Josh Lackey as my salesperson. He was extremely polite, courteous and knowledgeable. He did I was interested in a new car and was lucky enough to have Josh Lackey as my salesperson. He was extremely polite, courteous and knowledgeable. He didn't try to pressure me into the biggest and the best. He simply asked what I was interested in and what was my budget. He then showed me multiple options that were within my budget and let the car sell itself. He was able to explain the features of each vehicle, including information about which year models such features were first on. His in depth knowledge of every portion of the car made me extremely comfortable. His friendly demeanor and quick wit had me smiling and laughing as I examined the cars. Working with Josh was less like dealing with a salesman and more like getting advice from a knowledgeable friend. Whenever I decide to purchase another car, I'll be contacting Josh directly to ensure that I get the best service possible. More

Best Service Ever! Thank you Klayfhord Lazo! Thank you for assisting me Universal Hyundai, especially, Sales Associate Klayfhord Lazo. You are the best Sales Associate I had ever met! I recommend Thank you for assisting me Universal Hyundai, especially, Sales Associate Klayfhord Lazo. You are the best Sales Associate I had ever met! I recommend everyone, that if you need a Sales Associate, ask for Klayfhord Lazo. He is the best! More