
Universal Hyundai
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Just want to say thanks for a great experience in my car purchase. Ron did a terrific job helping me get in a car I wanted. All the staff was very friendly and helpful. Thanks!! purchase. Ron did a terrific job helping me get in a car I wanted. All the staff was very friendly and helpful. Thanks!! More
I was in Florida on vacation and I noticed your dealershilp. I stopped just to check out a couple of cars and suvs. I spoke to Chris Arner. He was very helpful, knowledgeable, and pleasant dealershilp. I stopped just to check out a couple of cars and suvs. I spoke to Chris Arner. He was very helpful, knowledgeable, and pleasant to talk to. More
First time experience buying a car. Howard T. was awesome, friendly and super informative. They call him the "magic man". He worked with me for a while before agreeing on an affordable price. Facilit awesome, friendly and super informative. They call him the "magic man". He worked with me for a while before agreeing on an affordable price. Facilities are very well kept and accommodating for their customers, I felt welcomed and comfortable First time experience buying a car. Howard T. was awesome, friendly and super informative. They call him the "magic man". He worked with me for a while before agreeing on an affordable price. Facilities are very well kept and accommodating for their customers, I felt welcomed and comfortable the entire time. I went yesterday for a test drive, they didn't pressure me into buying. I liked the vehicle so I returned to the same associate Howard today, ready to purchase. Great place, good people and worked really hard to get me the car I wanted. Would recommend this dealership to anyone interested in purchasing Hyundai. I went yesterday for a test drive, they didn't pressure me into buying. I liked the vehicle so I returned to the same associate Howard the next day, ready to purchase. Great place, good people and they worked really hard to get me the car I wanted. Would recommend this dealership to anyone interested in purchasing Hyundai. More
Well, I initially rated this dealership this week as excellent and to my demise, received a phone call from Finance area, Tony Hutchinson to come by and return previous vehicle maintenance coupon bookle excellent and to my demise, received a phone call from Finance area, Tony Hutchinson to come by and return previous vehicle maintenance coupon booklet for traded vehicle. Guess what, the dealership had modified my total contract!!!!! When does the nightmare end... This is my second bad experience regarding financing, do they always wait until after having a vehicle for a week and they contact you to come to the dealership and "hit with changes" in contract. Mr. Hutchinson felt I should be happy that "they" were helping me save money by changing the months of payments not keeping in mind the monthly payment is important as well. To my surprise as well, the vehicle was not presented to my credit union as I had asked and they submitted to several lending institutions...and we all know how inquiries into your credit effects your credit score. Mr. Hutchinson was so condescending with attitude that he was doing me a personal favorite. Having asked the night of transaction, you are certain "no chance interest rate will change", "No" because we follow the bank guidelines. Somebody is lying but customer gets the short end and you have no choices...WOW...never again! DON'T BUY FROM DEALERSHIP, IF YOU DO, HAVE YOUR FINANCING PREVIOUSLY ARRANGED CAUSED THEY ARE ?????? I will never do business with this dealership again!!!! More
Overall it was a great experience buying my new car. Howard was very friendly and helpful since he had to go get my car from another dealerships! I expected being at dealership for most of the day and t Howard was very friendly and helpful since he had to go get my car from another dealerships! I expected being at dealership for most of the day and that I was! But we got some good deals and was able to get the exact car I wanted. More
I realy enjoyed the time i spend at the dealer because i recieved all the attention and care from all the staff .the sales man was great also the finance person give me better interest rate...im happy with recieved all the attention and care from all the staff .the sales man was great also the finance person give me better interest rate...im happy with my purchase More
My visit to this dealership was great experience.I was treated like an actual customer not a possible commission.The salesmen was very knowledgeable about the vehicle.I would recommend this dealership to treated like an actual customer not a possible commission.The salesmen was very knowledgeable about the vehicle.I would recommend this dealership to family in the future. More
I had a great experience at this dealership and Abi Dorta went over and beyond to make sure I was pleased with my purchase. Even after the purchase, he followed up with me and is still helping me with sched went over and beyond to make sure I was pleased with my purchase. Even after the purchase, he followed up with me and is still helping me with scheduling maintenance with my new car until this day. Great customer service! More
Sales person very knowlagable, very friendly, offer very upfront and honnest advise. Gave the opportunity to leave the dealer and come back necks day. Assisted offering options with the down payment. Finnan upfront and honnest advise. Gave the opportunity to leave the dealer and come back necks day. Assisted offering options with the down payment. Finnancial people gave a better financial % THAN originally antisipated. More