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Universal Mitsubishi
Sherman Oaks, CA
2,085 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,085 reviews
March 01, 2020
Great service! They got the job done. They finished a lot quicker then I thought. Car feels great when I took it out of the dealer. quicker then I thought. Car feels great when I took it out of the dealer. More
by ARIEL.VASQUEZ_09
Verified CustomerEmployees Worked With
March 01, 2020
Excellent service. I would take all of my vehicles to this dealership. They took care of my truck when Thorson could not take care of it. this dealership. They took care of my truck when Thorson could not take care of it. More
by FLYING_HIGH
Employees Worked With
March 01, 2020
Paul took excellent care of us. Especially when dealing Paul took excellent care of us. Especially when dealing with an insurance claim. Due to the overnight work, he had Hertz all set up and they were th Paul took excellent care of us. Especially when dealing with an insurance claim. Due to the overnight work, he had Hertz all set up and they were there ready. More
by llslayba
Employees Worked With
February 29, 2020
Your service department is top notch! Paul takes the time to listen to his customers, always finds the answers to all of our questions, and walks us through it step by step. time to listen to his customers, always finds the answers to all of our questions, and walks us through it step by step. More
by JUSTENEPIERCE
Employees Worked With
February 27, 2020
Very helpful and great service! Armen scheduled me for the cars first oil change and found a small tire pressure sensor malfunction and scheduled me to come in another day and fixed it. The mechanic was the cars first oil change and found a small tire pressure sensor malfunction and scheduled me to come in another day and fixed it. The mechanic was very nice and professional as well. More
by HANA
Employees Worked With
Armen Avanessian
February 25, 2020
Very professional, fast and efficient service, knowledge of all parts in car that need replacing, takes good care of customers at all times constantly updating service details . of all parts in car that need replacing, takes good care of customers at all times constantly updating service details . More
by ADANGAH
Employees Worked With
Armen Avanessian
February 25, 2020
They were the best they helped me with everything and I thank Paul from the service partment for helping me with everything that my car needed thank Paul from the service partment for helping me with everything that my car needed More
by RONE_1026
Employees Worked With
February 23, 2020
Like usual the service department and Paul the service manager took car of my car quickly and professionally. If only corporate Mitsubishi showed they care about their customers like This dealerships doe manager took car of my car quickly and professionally. If only corporate Mitsubishi showed they care about their customers like This dealerships does. More
by BillyBob
Employees Worked With
February 22, 2020
Great service Paul was amazing answered all my question great customer service great conversation has my car done in great timely manner I give him 5 stars great customer service great conversation has my car done in great timely manner I give him 5 stars More
by leticia.arvizu
Employees Worked With
