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Universal Mitsubishi
Sherman Oaks, CA
2,204 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,204 reviews
April 18, 2026
Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it d They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down. More
by ARNELBL
Verified Customer
April 14, 2026
Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys. More
by marie1021us
April 10, 2026
great service, Armen was very friendly, happy person, and knowledgeable. Service was performed within the estimated time, with excellent communication knowledgeable. Service was performed within the estimated time, with excellent communication More
by MARCELO3
Employees Worked With
April 09, 2026
Excellent service from all of the people we interact whit and we like the car so far and we like the car so far More
by JMEGENERALCONSTRUCTION
April 07, 2026
Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car from them turned out pretty good. More
by mercedessaucedo74
Employees Worked With
April 06, 2026
Paul the service manager was great and very transparent about the costs before starting the repair. about the costs before starting the repair. More
by EUG_WONG
Employees Worked With
April 03, 2026
Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future. was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future. More
by nick runge
March 30, 2026
Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I conti updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I continue to stay with Mitsubishi as he always take care of my vehicle in the best way possible. More
by LESYA998
Employees Worked With
March 26, 2026
The customer service that I receive at Universal Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-) Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-) More
by Minty07
Employees Worked With
March 17, 2026
Had a HORRIBLE EXPERIENCE! !!!!! NEVER WOULD I EVER BUY FROM HERE. BUYER BEWARE BUYER BEWARE BUYER BEWARE BUYER BEWARE !!!!! NEVER WOULD I EVER BUY FROM HERE. BUYER BEWARE BUYER BEWARE BUYER BEWARE BUYER BEWARE More
by See23
Employees Worked With
