Universal Mitsubishi

Took 5-days to finalize the purchase. 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, The 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, They said they would take my trade-in but on the day we went to picked up the car, they backed out and had me pay what value of the trade-in. Then when I really thought there couldn’t be anything wrong they force you to sign to agree to share your private information and when I said “no” they held up giving us the car until I signed. So I signed with “no consent!” The funny part was we liked the car so much we were considering buying the remaining 2025 inventory for our company but it will be a cold day in xxxx before I put myself through the purchase process with them ever again. More

Saul was a great salesperson who was able to answer every question we had. I came here with my family and we loved his attitude and personality. His personal made our experience much better. question we had. I came here with my family and we loved his attitude and personality. His personal made our experience much better. More

Very good service ,very clear explanation about the vehicle, they were quick with financing nice cars vehicle, they were quick with financing nice cars More

Friendly service and willingness to work with buyer; very patient and knowledgeable. Great location. Enjoyed the test drive. patient and knowledgeable. Great location. Enjoyed the test drive. More

Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it d They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down. More

Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys. More

great service, Armen was very friendly, happy person, and knowledgeable. Service was performed within the estimated time, with excellent communication knowledgeable. Service was performed within the estimated time, with excellent communication More

Excellent service from all of the people we interact whit and we like the car so far and we like the car so far More

Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car from them turned out pretty good. More

Paul the service manager was great and very transparent about the costs before starting the repair. about the costs before starting the repair. More