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Universal Mitsubishi
Sherman Oaks, CA
2,076 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,076 reviews
November 20, 2019
Great experience. Great experience, Arman is very helpful, goes out of his way to do what he can to fix any problem on your car. If I can give him more than 5 stars I d Great experience, Arman is very helpful, goes out of his way to do what he can to fix any problem on your car. If I can give him more than 5 stars I definitely would. I’ll chose coming here than other dealerships be cause of Arman, quality work. More
by AVILARUDY03
Verified CustomerEmployees Worked With
Armen Avanessian
November 20, 2019
Great experience when I got there I was greeted by a service advisor. The service was nice and short. When the car was ready the service advisor came to greet me and w when I got there I was greeted by a service advisor. The service was nice and short. When the car was ready the service advisor came to greet me and waited with me until the car pulled up. Over all a great experience. More
by PEREZMARIELA117
Employees Worked With
Armen Avanessian
November 17, 2019
Quick, friendly, efficient Brought my PHEV in for service here at the last minute and they were able to forget the part and fix it in 25 hours. Other area dealers were rude and Brought my PHEV in for service here at the last minute and they were able to forget the part and fix it in 25 hours. Other area dealers were rude and unaccommodating but Universal was really awesome. Great communication. I’m really happy I found them! Thanks! More
by RICHDEAN
Employees Worked With
Armen Avanessian
November 17, 2019
Completely Satisfied We have been going to this service center for years. Sad when they left Glendale, but we will follow Paul were ever he goes. I feel very comfortable w We have been going to this service center for years. Sad when they left Glendale, but we will follow Paul were ever he goes. I feel very comfortable with him and feel he always has the best interest in my family needs when it comes to my car. My Outlander runs great! Thanks to everyone at the service center. More
by lilgrumpy2003
Employees Worked With
November 17, 2019
Great experience as usual These guys are great. In n out. Quick, easy, and efficient. Armen took care of me this weekend with my service. Him and Paul are great. Make service f These guys are great. In n out. Quick, easy, and efficient. Armen took care of me this weekend with my service. Him and Paul are great. Make service for the car very easy More
by christopher.ak.young
Employees Worked With
Armen Avanessian
November 14, 2019
service I worked as a heavy duty mechanic for 25 years and when I bought my Mitsubishi 2004 Montero Sport I always had Mitsubishi to service it and so far I'v I worked as a heavy duty mechanic for 25 years and when I bought my Mitsubishi 2004 Montero Sport I always had Mitsubishi to service it and so far I've been getting good services from them. More
by SIDNEYTUGGERSONJR
Employees Worked With
November 14, 2019
Excellent Great employees service always going beyond to make sure everything is right and always taking great care of me. Great customer service all around for Great employees service always going beyond to make sure everything is right and always taking great care of me. Great customer service all around for dept. More
by ILANROHM8
Employees Worked With
Armen Avanessian
November 13, 2019
Nice car and fast and painless purchase. After speaking with Tiki on phone made me a good deal, I drove down test drive, Car was awesome and everything she promised was true. After speaking with Tiki on phone made me a good deal, I drove down test drive, Car was awesome and everything she promised was true. More
by Paul Wahba
November 13, 2019
Professionalism Paul was very respectful and professional with offering me automotive care services. Will come back for more oil changes and other automotive care. I Paul was very respectful and professional with offering me automotive care services. Will come back for more oil changes and other automotive care. I appreciate your business Universal Mitsubishi. More
by JayRock3000
Employees Worked With
November 13, 2019
Excellent They are approachable, friendly and courteous. The service is excellent and give the proper attention you need. They are professionals in the aspects They are approachable, friendly and courteous. The service is excellent and give the proper attention you need. They are professionals in the aspects of what they do ! More
by ABRAHAM_NERONA
Employees Worked With
