
Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fast response, great costumer service! The person in charge of the service department is a very professional person who knows what he is dealing with. Responded to our need of fixing the ca The person in charge of the service department is a very professional person who knows what he is dealing with. Responded to our need of fixing the car as soon as possible and proceeded to give us a rental in order for us to continue with our daily tasks. Appreciate it. More
Car purchase They made buying a car painless. The gentleman was kind and friendly. He was very informative. I was extremely nervous and he put me ease. They made buying a car painless. The gentleman was kind and friendly. He was very informative. I was extremely nervous and he put me ease. More
Like always great service with Paul Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... More
Bad service I am extremely disappointed in the service I received or lack there of. I purchased this vehicle with a check engine light that was immediately servic I am extremely disappointed in the service I received or lack there of. I purchased this vehicle with a check engine light that was immediately serviced when it was noticed. I was told that is was just the moisture sensor in the gas cap. After it was serviced and the light was turned of when the service department restarted it, I was told if I had any problems i could bring it back. I brought it back and I was told that they couldn’t help me. They told me that the extended warranty that I purchased didn’t not cover it and that because I brought it to get serviced months after it was now my responsibility. According to them, a pipe that monitors the moisture has been damaged and it wasn’t like that when I purchased it. I feel I was sold this car with these damages and now they want me to pay for it. More
Very happy with the service and friendly crew. I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew is fast and they update you on your status of your car. More
The staff was very friendly and they also professional. Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change wa Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change was taken care of and nothing else was wrong with the vehicle. My car also got a free carwash included with my oil change service. I was pleased with my visit that day. More
Quick and painless I had an excellent experience working with Nick. He made sure my needs were met and he valued my time by visiting me at my office. Very friendly and k I had an excellent experience working with Nick. He made sure my needs were met and he valued my time by visiting me at my office. Very friendly and knowledgeable. More
Best dealership experience was with Paul in the service depa Paul, definitely went out of his way to help me out with my Lancer GT. He is very knowledgeable in the cars, and was easily able to diagnose the probl Paul, definitely went out of his way to help me out with my Lancer GT. He is very knowledgeable in the cars, and was easily able to diagnose the problem. Once parts came in he had his team swap in a new transmission within three hours! He also checked everything else to make sure the car was running properly before it left the shop. More
Service Very good and friendly service hundred percent recommend it They did a great job on my car they always check for all the fluids topped it up very g Very good and friendly service hundred percent recommend it They did a great job on my car they always check for all the fluids topped it up very good service More
Excellent service Everything was great. Good job on my vehicle. Armen iis a real car service pro. He knows what I really need. I’m really happy with the service on my Everything was great. Good job on my vehicle. Armen iis a real car service pro. He knows what I really need. I’m really happy with the service on my Mitshubishi Outlander. More