Universal Mitsubishi

Great service Received a very good service from the service team, specially from the manager, Paul Tokatlyan. I will definitely come back here for my next service. Received a very good service from the service team, specially from the manager, Paul Tokatlyan. I will definitely come back here for my next service. More

Professional and courteous As always, paul provides exceptional service. This was my first time working with Dennys, and he seems like a great fit for the position. His rapp As always, paul provides exceptional service. This was my first time working with Dennys, and he seems like a great fit for the position. His rapport with the customers was easy, professional, and courteous. The stand up integrity, and professionalism demonstrated by Paul and his team has always exceeded any expectations. The service department has had my business for over ten years as a result. Keep up the good work. More

Great customer service ! Thanks a lot to Paul in service for getting my car repaired and in a timely manner great guy and very happy with my car ! All services I will return t Thanks a lot to Paul in service for getting my car repaired and in a timely manner great guy and very happy with my car ! All services I will return to universal Mitsubishi! Thanks a lot once again ! More

Fast and quick service I was provided first service free and it was quick and my schedule was adjusted as per my timings, great service provided by Paul T. I was provided first service free and it was quick and my schedule was adjusted as per my timings, great service provided by Paul T. More

Great Service Excellent Service! I went to this dealership on Friday noon to get the airbags done as part of the Recall for Lancer 2006. Dennys was very attentive a Excellent Service! I went to this dealership on Friday noon to get the airbags done as part of the Recall for Lancer 2006. Dennys was very attentive and he explained to me what the process will be. He made sure to ask if I had any issues with the car, which were also fixed. He also arranged for a rental car because my car wasn’t going to be fixed by that day. I am very pleased by the service given by Dennys. More

4 Hours to buy a used car My Mom and I went to the used car division to buy a car, by check paying in full, which happened to be a holiday. We were there 4 hours. My Mom asked My Mom and I went to the used car division to buy a car, by check paying in full, which happened to be a holiday. We were there 4 hours. My Mom asked a lot of questions, they were not able to answer right away. They do NOT report to Carfax themselves, and neither did any place the car was serviced before they got it, so we were skeptical. The car is a good car, we had it checked out by a friend who owns his own car repair service. On several occasions, when a question was asked and Tiki had to find the answer you could hear her talking with others and you could hear shhh or lets talk over here. Which made us feel very uncomfortable. We were going to leave and just forget it more than once. But we liked the car. Overall Tiki was very nice to us, however when we left, My Mom and I said, we will never go through that again. More

Survey Review Everyone was very friendly. Service was quick. Was informed promptly when car was ready. Arrangements were made for late pick up which was very easy. Everyone was very friendly. Service was quick. Was informed promptly when car was ready. Arrangements were made for late pick up which was very easy. More

Excellent service couldn't ask for more Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next da Paul and his team are fast and efficient. They ordered the replacement trunk latch for my 2002 Galant on Thursday. I got in around 10:30am the next day and was out by 11:00am. More

Great Service Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help c Great service, kept me informed every step of the way. Clean waiting area, coffee, water and TV. Dennys is excellent, going above and beyond to help customers. More

All great! Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is exce Paul T. was so helpful and detailed, He was also accommodating with the concerns i had with the sensors. Service was spot on. Customer service is excellent overall. More