Universal Mitsubishi

Customer Service Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definite Paul was very helpful, answered all my questions and explained in detail what was wrong with my car. Overall great customer service and would definitely recommend this service center :) More

Good customer relationship The car i was seeking was not on the lot but they helped me in the interst of something else along with the rebate was helpful. The car i was seeking was not on the lot but they helped me in the interst of something else along with the rebate was helpful. More

Always a Pleasure Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The serv Paul is a great service manager. I went in for an oil change after making an appointment for Saturday morning and had my car back in no time. The service department staff- especially the mechanics -are efficient and detailed; great group of people all around at the Mitsubishi dealership in Duarte. I even had my car washed, FREE. I'll obviously be back. More

Very Professional Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with the Paul is always professional and very easily to deal with. Great overall service for my Galant and will be doing future preventive maintenance with them. More

Just excellent Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you Maybe more promotions!!! Under than that I believe the service is good, but it should be more flexible for the client pocket and thank you More

Top notch professionalism! The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car the The alternator light on my Mitsubishi Montero came on so I called Paul at the service dept and he said bring it in right away. When I took the car there they took it in right away. The waiting area is very clean and comfy and the coffee tastes better than brand name chains. Paul’s crew ran full diagnostics and identified the issue and ordered the part right away. Since I had to leave the car there I took the opportunity to do the 120 000 mike service ( a major one) and Paul gave me a great package deal. On top of that he gave me a rental on the house while they work on my Montero. The job was done by the time he said it would be and now my car drives like new! Thank you Paul and everyone at Universal Mitsubishi for your professionalism!!! May be we should send the city officials there to learn what efficiency and professionalism is. More

Car would not pass it's smog test Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fi Very helpful, knowledgeable and efficient. Prices were reasonable. Paul was very courteous and actually listened to everything that I said. Car was fixed on time. More

Friendly and professional Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to Paul was very helpful The service was done on time I would like to come back for the future services Also, I will recommend this service place to family and friends More

Oil Change It is great to know you will be taken care of before you start. Oil change every six month was routine; however, it was earlier than needed even thoug It is great to know you will be taken care of before you start. Oil change every six month was routine; however, it was earlier than needed even though one year passby. I was under 4k mileage from last oil change and Dennys advised not needed as waste of money. Matter to consider next time. More

Good Customer Service All the people behind the service department are great especially to Mr. Dennys Vaca for helping me, I will recommended this to all my friends. All the people behind the service department are great especially to Mr. Dennys Vaca for helping me, I will recommended this to all my friends. More