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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,183 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,183 reviews

June 13, 2019

For a recall but treated like a paying customeri I brought my Missu sport outlander for a recall the service & customer service was great very knowledgeable & quick Arman answered all my questions Iw More

by NANCYCARRASCO755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The main two are Armen Yagubyan & one other service man I didn to catch his name both perfect cusservice
June 13, 2019

Awesome dealership They fixed a sensor problem on my car that 3 other mechanics charged me 700 dollars and still could not fix it and I failed smog check. They also t More

by ARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
June 11, 2019

Expectacular service Well I when in for rutine maitanace. Got great information and a peace of mind. I love the help. Will be coming back soon. I would like to know how More

by RICARDOE.ESTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2019

Great customer service! Highly recommend speaking to Paul. They were very informative about what was going on with my car and Paul very awesome person , very helpful and super knowledgeable about evo x. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2019

Great customer service! Highly recommend speaking to Paul. Paul helped me with everything and I didnt have to worry about much. Any question or concern I had he answered me and kept me updated with my car. He More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
June 06, 2019

Armen was nice! He and the staff was a pleasure to work with . Thank you to Armen. He was very helpful and I will your services. More

by GONZALEZCHRISTINA89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
June 04, 2019

Excellent service and very friendly management. . I was very satisfied the way I was treated. Mr. Paul Tokatlyan has exceeded my expectation by His friendly and professional service. Great service. I More

by ROCCODEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2019

Great Service Paul Tokatlyan was great. I called ahead of time to inquire about the recall on my car and he gave me the information that I needed and told me to bri More

by VASQUEZ.TONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

made my memorial day weekend an amazing one buying a new vehicle from universal mitsubishi is always a very pleasant experience it takes a great effort from all of their staff to make a good dea More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019

Great service. Great prompt service. Came in last minute with no appointment and still took me in. Armen helped me out. Was polite and explained to me different serv More

by lilsirc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Guy who brought the car to me. Same guy who I have the keys to. Don’t know his name. , Armen Avanessian
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