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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,183 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,183 reviews

May 25, 2019

Great, helped us find a family car we wanted. Saul and his managers ,really tried their best so that we can have what we wanted and more. We are greatful. thank so much again More

by KACAMARTINEZ630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Tatu,
May 25, 2019

Always a good experience Paul is always helpful. He gives you your options, his suggestions, and lets you decide what you want to do. It doesn’t feel like I’m being forced to More

by ALFREDDTERENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019

Service Very great! Honest! Very straight forward for what i needed!..........................................................I am very sure im comming back a More

by DOMINICORCENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019

Great experience Dennis was very professional and helpful. I came in for a regular oil change but ended up getting a major service as my car was needing one. More

by ANIBAL.ELP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
May 20, 2019

Great service! I always come to mitsubishi duarte to service my old mitsubishi galant because of great customer service, poeple are very professional and they alw More

by OSCAR.ENRIQUEZ.JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
May 19, 2019

Good Service Denny was very helpful and welcoming. Any question I asked he helped me with. He offered water and/or coffee during my wait at the dealership. More

by TNGOUN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
May 17, 2019

Awesome service Paul did an amazing service and ensure that I do not have to pay more than what I need to. He informed me when my next service is and tried to accommo More

by THERESA.LIPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019

Service department A+ Paul is like the main glue of the service department. He helps you understand, and he try to help you out. I just miss having the dealership at Glenda More

by MDALIFAISAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian, Dennys Vaca
May 15, 2019

Recall handled I was able to have the recall on the sunroof repaired. Dennys had my car ready in a timely matter. He explained it could take as little as 2 hours or More

by JIMKLCJ3
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
May 14, 2019

Quick, friendly service! This was my second time at Universal Mitsubishi in Duarte, and it was also excellent! Dennys was great, just as Paul was last time! Recommended! More

by Zeede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, vehicle Porter, very polite and friendly!, Dennys Vaca
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