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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,665 Reviews

1,665 Reviews of Universal Mitsubishi - Service Center

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February 15, 2020

I was very surprised by the great customer service I was given. It’s hard to find that level these days. Paul and Armen exceeded my expectations. They were attentive and answered my questions. This will def More

by LNLAPIANA
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Apr 29, 2020 -

Universal Mitsubishi responded

Congratulations on your New Mitsubishi, I'm certain your joy of ownership will equal the experience of your visit. Enjoy your vehicle for many, many years to come and to have the opportunity to service it. Thank you, Stay safe, Carlos De La Luz

February 13, 2020

Paul and the rest of the service team are awesome! We drive a very long way to have our Outlander serviced here! I highly recommend them! More

by Zeede
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Universal Mitsubishi responded

On behalf of Team Awesome, we're greatly appreciative of your business. We look forward to your next visit so we may continue giving you exemplary service. Stay safe, Carlos De La Luz

February 12, 2020

The most professional, honest, helpful and easy experience with dealer servicing imaginable. Paul runs a very tight and level-headed ship. They’re so lucky to have him. More

by KENMUSE90
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Universal Mitsubishi responded

Thank you, and yes we agree. We are tremendously fortunate to have Paul in our Service Department. Also important to express our oppreciation for your continued patronage. Stay safe, Carlos De La Luz

February 11, 2020

Excellent service every time I come in. They never fail to go above and beyond, always doing their best to get me the best deal on whatever I need done. More

by MICHAEL
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Universal Mitsubishi responded

Hello Michael, my deepest appreciation for your kind words. It's always a pleasure to read a satisfied customers experience. Thank you, Stay safe, Carlos De La Luz

February 09, 2020

Thanks Arman for your excellent service. I don’t mind driving here at Duarte cuz I know you will take care of my car needs. Very dependable More

by RUDYBOY2
Recommend Dealer
Yes
Employees Worked With
Arman
May 06, 2020 -

Universal Mitsubishi responded

Hello Rudy, we appreciate the effort you make to drive a little further to give us the opportunity too service your vehicle. Thank you, Stay safe, Carlos De La Luz

February 09, 2020

I went without an appointment and they treated me very well. Excelent service originals parts for my old car I had to wait for my car until the next day and they rent a car for me qualified staff. Quiet More

by JANNETH ORMAN
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2020

Ask for Armen Yagubyan for all your servicing needs. He will take care of you the best he can. The rest of the servicing crew is great too. More

by Juannn
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
February 07, 2020

Armen and Paul were a great help, the service teams was fast, friendly, honest and very professional. The only dealership I will take my care to. I was very happy with them and the way they handled my rep More

by VINNIEMARZANO
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen in service., Dennys Vaca
February 06, 2020

Armen is always friendly and helpful. I have two Mitsubishi dealers closer to me but the service I receive at Universal Mitsubishi is worth the extra drive. More

by MANNY1485
Recommend Dealer
Yes
Employees Worked With
Armen
Apr 29, 2020 -

Universal Mitsubishi responded

Thank you for recognizing and mentioning Armen's efforts. Thank you so much, I know he'll always make every effort to express our appreciation to chose Universal Mitsubishi. Thank you, Carlos De La Luz

February 06, 2020

Great Service ,Was able to get my car serviced While Great Service , Was able to get my car serviced While going on with day Was put in a rental for the day and my car was still ready the same day More

by CARLOS.HUIZAR10
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Wow.... an hour and a half. Not enough words to express our appreciation. On behalf of Paul and our Service department. Thank you, Carlos De La Luz

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