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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,681 Reviews

1,681 Reviews of Universal Mitsubishi - Service Center

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November 17, 2019

Quick, friendly, efficient Brought my PHEV in for service here at the last minute and they were able to forget the part and fix it in 25 hours. Other area dealers were rude and More

by RICHDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

I am so glad our paths crossed, we just hope to continue servicing your PHEV for many years to come. Stay safe, Carlos De La Luz

November 14, 2019

service I worked as a heavy duty mechanic for 25 years and when I bought my Mitsubishi 2004 Montero Sport I always had Mitsubishi to service it and so far I'v More

by SIDNEYTUGGERSONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2019

Excellent Great employees service always going beyond to make sure everything is right and always taking great care of me. Great customer service all around for More

by ILANROHM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you for sharing your experience. We look forward to your next visit. Stay safe, Carlos De La Luz

November 13, 2019

Professionalism Paul was very respectful and professional with offering me automotive care services. Will come back for more oil changes and other automotive care. I More

by JayRock3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Universal Mitsubishi responded

Thank you so much for the opportunity. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz

November 13, 2019

Excellent They are approachable, friendly and courteous. The service is excellent and give the proper attention you need. They are professionals in the aspects More

by ABRAHAM_NERONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Excellent Service Came here for an oil change. The service was excellent and fast. While they recommended certain maintenance services based on the car's mileage, there More

by LGREGONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
November 12, 2019

#1 customer service! Service department always ready to provide A+ service. Keeps me informed of what is happening in service and the wait time. Will defintely come back More

by rprado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

Thank you so much for mentioning your experience. We look forward to your next visit. Stay safe, Carlos De La Luz

November 12, 2019

Airbag recall Service staff was great. I called to schedule an airbag recall replacement and was curious about turn-around time. Staff informed me it would be finis More

by JAMES H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

On behalf of Armen, thank you. He appreciates your kind words and is glad his efforts set him aside from others. We look forward to your continued visits. Stay safe, Carlos De La Luz

November 11, 2019

Quick and Easy This was a visit for oil change and tire rotation and it went great. Awesome service, even got my car washed! As always I look forward to my next serv More

by ERIK.MEZA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Avanessian
Jun 22, 2020 -

Universal Mitsubishi responded

Happy... Happy... Happy that you where satisfied with your visit and already looking forward to the next one. Stay safe, Carlos De La Luz

November 10, 2019

Excellent World Class Services I am extremely happy with the service my vehicle received. The Service Department is courteous and helpful. Paul the Service Manager Is a true profe More

by YOUPLAYSOCCERTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We hope you continue choosing us to service your vehicle. Stay safe, Carlos De La Luz

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