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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,665 Reviews

1,665 Reviews of Universal Mitsubishi - Service Center

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October 25, 2019

Fast prompt Service I had a broken air vent, and the service center took care of it and had it replaced for me the very next morning. Thank you! This service center is of More

by CHRISRAULARELLANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
October 25, 2019

Montero LTD 2002 Wonderful experience with the Service Department and Paul- top notch attention to detail from him and his team. We will be returning for future needs. More

by DMCAIVANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Great service with a smile. My service rep Paul is the BEST. Not only does he take care of things better than expected, he is always offering advice on how I can extend the life More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Navarro
October 24, 2019

Paul is a Star Paul has been the most honest and incredibly kind service manager I’ve ever experienced at a dealership. He’s one of the reasons why I continue to pur More

by Dennis C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Very happy Very professional , kept me informed how my service was going. Informed me when they found something that needed to be repaired. Very happy with the s More

by CLENDENENMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I forgot the service repair name..he was very good.
October 20, 2019

Nice experience with the employee My appt. was at 1:30pm but I arrived at 10:30 since I came from LAC USC in LA. Ask Armen if he can do it since I was there and he did and so grateful More

by J0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
October 19, 2019

Routine maintenance and repair The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me i More

by BERNHARDT L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
October 18, 2019

Recalls I am very happy and satisfied with the service. The rep who helped me explained everything and was very helpful. Very impressed. Will definitely be re More

by ELENACASTRO20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Avanessian
October 17, 2019

Excellent service The people here was great. Paul said he would call and inform me when my items was received and he did. Got me in an out More

by CWJAMISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2019

Keeping my 2003 Galant in great shape! Brought my car in for an oil change and a check-up. The folks at Universal did a great job of finding those essentials that needed to be done to keep More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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